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  1. coip's Avatar
    So I've been using Outlook 2013 for a few months. It was odd at first as I've only ever used web-based mail, but I'm digging it now. However, one thing is really irking me: the address book (People tab). If I go to People at Outlook.com, I have my Outlook.com contacts synced up with Facebook, Gmail, and other accounts, so anytime I compose a new email and simply start typing a name, the email pops up. However, in Outlook 2013, the bulk of these contacts are missing. I'll compose a new email, start typing a name and then nothing will come up, so I'll have to manually enter it in. How do I get all my contacts into Outlook 2013? I assumed it would just pull it all from my Outlook.com account when I logged in (i.e. first set up Outlook), but that does not seem to be the case. Do I have to manually import them?
    12-10-2013 01:09 AM
  2. Laura Knotek's Avatar
    You need to connect Outlook to your social networks. Turn on the Outlook Social Connector - Outlook - Office.com
    12-10-2013 01:14 AM
  3. coip's Avatar
    You need to connect Outlook to your social networks. Turn on the Outlook Social Connector - Outlook - Office.com
    That seems to help with Facebook, but not for my Gmail account, which Outlook.com could do. Maybe I should just manually import my Gmail contacts list into Outlook.com and then it'll transfer over to Outlook 2013? I want to be done with Gmail forever anyway.
    12-10-2013 01:22 AM
  4. Laura Knotek's Avatar
    That seems to help with Facebook, but not for my Gmail account, which Outlook.com could do. Maybe I should just manually import my Gmail contacts list into Outlook.com and then it'll transfer over to Outlook 2013? I want to be done with Gmail forever anyway.
    Here you go. Import Google Gmail contacts into Outlook - Outlook - Office.com
    coip likes this.
    12-10-2013 01:39 AM
  5. coip's Avatar
    You are an Outlook master!

    Update: when I tried this method I got the following error message when importing the .csv file into Outlook 2013: "Cannot complete because service provider does not support". I Binged around and found this workaround:
    1. go to Outlook.com and import the .csv file there, under your people tab.
    2. after it imports them, go to Manage > Clean up Contacts to merge duplicate entries
    3. launch Outlook 2013 on your PC and the imported contacts should be there.
    Last edited by coip; 12-10-2013 at 12:43 PM.
    Laura Knotek likes this.
    12-10-2013 12:29 PM
  6. coip's Avatar
    I'm still having a problem with my contacts in Outlook 2013. When I compose a new email and want to add some email address--let's say John, Jack, and Jerry--if I start typing John, his email address will pop up and I can select it, but when I next try to type Jack, nothing shows up even though I know he's in the address book. I'll discard the email, open up the people tab, search for Jack and voila, there's his contact card with his email address. So, if he's in the address book why isn't his email address auto-popping up when I input his name in the To: field of a new email, like it did with John?
    02-24-2014 05:59 PM

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