Hi,
We have two Surface 2 tablets in our family. They both charge just fine. When they get fully charged, they say that they're fully charged. But on one of them, if it's left plugged in for a day or two, it will say, "99% Plugged In Not Charging". After a couple of days, it will drop to 98%. If I take it off the charger, use it, and then plug it back in, it does it all over again. The other surface can be plugged in for a few days, and never does this.
I've searched around, and all I find are references to battery issues with the Surface Pro that are caused by a software update. I haven't found anything much on this.
Is this normal behavior?
Thanks.
We have two Surface 2 tablets in our family. They both charge just fine. When they get fully charged, they say that they're fully charged. But on one of them, if it's left plugged in for a day or two, it will say, "99% Plugged In Not Charging". After a couple of days, it will drop to 98%. If I take it off the charger, use it, and then plug it back in, it does it all over again. The other surface can be plugged in for a few days, and never does this.
I've searched around, and all I find are references to battery issues with the Surface Pro that are caused by a software update. I haven't found anything much on this.
Is this normal behavior?
Thanks.