1. Cane Prevost's Avatar
    I'm trying to determine if the surface book I got actually has the nvidia dgpu that I ordered. Tried to launch the nvidia control panel but it won't launch for some reason. When I click on it nothing happens. How do I check to make sure I actually have the dgpu?
    11-09-2016 06:06 PM
  2. Cane Prevost's Avatar
    Well, I detached and then reattached the screen and it showed up. Experienced quite a few bugs on initial setup. Hoping for the best...
    abhishek singh21 likes this.
    11-09-2016 06:18 PM
  3. krazyatom's Avatar
    Just go to device manager and expand the display adapter and it will tell you what GPU you have.
    abhishek singh21 likes this.
    11-09-2016 06:18 PM
  4. Cane Prevost's Avatar
    Yep works now. Wasn't showing up until I detached and re attached the screen. I have another question. When windows hello logs me in I seem to always get a message that my device is offline and I need to login with last method used. Any idea how to fix this?
    11-09-2016 06:39 PM
  5. zerospace-net's Avatar
    Yep works now. Wasn't showing up until I detached and re attached the screen. I have another question. When windows hello logs me in I seem to always get a message that my device is offline and I need to login with last method used. Any idea how to fix this?
    That's not an issue I've experienced ... I assume that your Surface Book is connected to the internet when this is happening?
    11-10-2016 11:20 AM
  6. Cane Prevost's Avatar
    Started working for some reason. Spooky how well windows hello works.
    abhishek singh21 likes this.
    11-10-2016 02:01 PM
  7. zerospace-net's Avatar
    Started working for some reason. Spooky how well windows hello works.
    When you stop and think about it, definitely yes. It's a bit creepy. That said, I use Windows Hello all the time and I absolutely love it (it's probably the absolute best feature MS has created in some time). I cringe a little when I have to log in the old fashioned way on my Win10 desktop PC. Ha.
    abhishek singh21 likes this.
    11-10-2016 03:12 PM

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