External displays not being recognized automatically

sott3

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Nov 24, 2015
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I have the SP4 with the dock unit. I have two monitors connected to the dock via DVI-to-mDP adapters. When I dock the SP4, it is not automatically extending my desktop to those monitors. It sees the monitors under Display Properties, but I have to click on each one and choose "Extend my desktop to this display." Once I got it all set up and working as I wanted, I tried undocking and redocking. One the SP4's display was on when I redocked, and I again had to go into Display Properties and extend the desktop. Shouldn't it remember my settings?
 

sott3

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Nov 24, 2015
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I'm beginning to suspect the issue is with the Surface Dock rather than the Surface itself. Someone else posted here about the Dock not working reliably with external monitors.
 

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