06-21-2017 09:31 PM
tools
  1. SethGecko's Avatar
    SethGecko
    I downloaded the recovery image for the new Surface Pro from the Support Website, just in case I need it. Interestingly it reads "Windows 10 S" in the filename.
    I don't want to apply it yet to my new device. Maybe someone from WC would?
    06-21-2017 03:21 PM
  2. IuliaGz's Avatar
    IuliaGz
    so, if u downloaded it just in case then why u want to apply it yet?
    have u tried to ask for the official support about ur problem? give also here a screenshot of what options there also were.
    thanks
    06-21-2017 06:06 PM
  3. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    What's the full filename?
    06-21-2017 06:47 PM
  4. convergent's Avatar
    convergent
    Trusted Member
    Why would you need that if you can reset the device to factory settings? The only reason I'd think you need a recovery image is if the SSD was replaced and that is impossible with this thing.
    06-21-2017 09:31 PM
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