1. ultrariver's Avatar
    Hi guys,

    I live in Mexico and I recently returned from Italy where I bought a Lumia 1020 4G with TIM. In Italy all phone are factory unlocked and the phone is working well in Mexico. However, 4G does not work with my carrier Telcel. I have a 4G sim card ready and a 4G monthly plan, but I get H+ maximum. 4G was working perfectly in Italy.
    "Highest connection speed" settings are set to 4G.

    Any ideas? Is it something related to my sim card or to the band?

    One more question: I am planning to buy a factory unlocked 1520 from the UK. Will the 4G work in Mexico?

    Many thanks in advance for your input.


    11-26-2013 02:09 PM
  2. unstoppablekem's Avatar
    Are you sure the Lumia has the correct bands for LTE?
    11-26-2013 02:10 PM
  3. ultrariver's Avatar
    Hi unstoppablekem,

    You are right. In the Lumia 1020 features page of the carrier in Italy it is mentioned that the phone supports 850/900/1800/1900 4G/HSDPA 42/UMTS/EDGE/GPRS
    It seems that Telcel carrier in Mexico does not currently support those bands....I assume it will be the same for a phone purchased in UK.
    I will need to get my next one in the US or Canada.

    11-26-2013 03:08 PM
  4. unstoppablekem's Avatar
    You're welcome.
    11-27-2013 02:59 AM

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