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03-19-2014 02:55 PM
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  1. yogamukti's Avatar
    Hi everyone,

    I am a new lumia 1020 owner, I have had Nokia for about three weeks. I mainly bought it for the wonderful camera, but am also really liking the entire phone. Until today, I have had on problems, all has been going well. The only thing I was a little concerned about, was the battery life, which I don’t find a major issue. Anyway, I have read here on the forum, that resetting the phone to factory set may help the life of the battery, so I gave it a try. The result was that the recent firmware update I downloaded (Nokia Black), is no longer accessible in my phone.

    I looked in the Capture mode where it displays jpeg (5 MP) + (dng 38 MP), and it no longer exist there. Now it is only showing jpeg, no DNG format. I then tried to download the Black update again, and the update status shows...”your phone is up to date”. I am lost, I have no idea what to do next. I should have left things as they were, and not fiddled around with experimenting. If anyone can make any suggestions, I would deeply appreciate your help.

    Thanks
    Last edited by yogamukti; 12-26-2013 at 09:37 PM.
    12-26-2013 08:40 PM
  2. ssjmec's Avatar
    Hi everyone,

    I am a new lumia 1020 owner, I have had Nokia for about three weeks. I mainly bought it for the wonderful camera, but am also really liking the entire phone. Until today, I have had on problems, all has been going well. The only thing I was a little concerned about, was the battery life, which I don’t find a major issue. Anyway, I have read here on the forum, that resetting the phone to factory set may help, so I gave it a try. The result was that the recent firmware update I downloaded (Nokia Black), is no longer accessible in my phone.

    I looked in the Capture mode where it displayed jpeg (5 MP) + (dng 38 MP), and it no longer exist there. Now only showing jpeg, no DNG. I then tried to download the Black update again, and the update status shows...”your phone is up to date”. I am lost, I have no idea what to do next. I should have left things as they were, and not fiddled around with experimenting. If anyone can make any suggestions, I would deeply appreciate your help.

    Thanks
    Try to look to your settings>extras+info and see if it already says you have Black. If yes, try to go to store and update your Nokia Camera.
    12-26-2013 09:31 PM
  3. niel27's Avatar
    Hi everyone,

    I am a new lumia 1020 owner, I have had Nokia for about three weeks. I mainly bought it for the wonderful camera, but am also really liking the entire phone. Until today, I have had on problems, all has been going well. The only thing I was a little concerned about, was the battery life, which I dont find a major issue. Anyway, I have read here on the forum, that resetting the phone to factory set may help the life of the battery, so I gave it a try. The result was that the recent firmware update I downloaded (Nokia Black), is no longer accessible in my phone.

    I looked in the Capture mode where it displayed jpeg (5 MP) + (dng 38 MP), and it no longer exist there. Now only showing jpeg, no DNG. I then tried to download the Black update again, and the update status shows...your phone is up to date. I am lost, I have no idea what to do next. I should have left things as they were, and not fiddled around with experimenting. If anyone can make any suggestions, I would deeply appreciate your help.

    Thanks
    You might have an old Nokia Camera app. Go to the store and download it again.
    12-26-2013 09:32 PM
  4. TemjinC's Avatar
    So, how did it download the old version of the Nokia camera on your phone if it is just storing the app names in backup and no app data?

    I am not being argumentative but the backup should have more than app name to download an older version. Is Microsoft hiding something?
    My theory is that since Nokia Camera is pre-installed; therefore, it does not try to download it since it already exist.
    12-26-2013 09:36 PM
  5. yogamukti's Avatar
    You might have an old Nokia Camera app. Go to the store and download it again.
    Thank you !! Your suggestion was correct. I went to the store and downloaded Nokia Camera, and then checked to see if the DNG format was there, and it was. As you stated, I probably had and older Nokia app. Well, problem solved, so very happy. Thank you again
    niel27 likes this.
    12-26-2013 10:30 PM
  6. yogamukti's Avatar
    Try to look to your settings>extras+info and see if it already says you have Black. If yes, try to go to store and update your Nokia Camera.
    I looked into the settings>extras+info, and saw the Black information there. But then when I looked for the Dng format it did not exist in the settings. That's why I was very confused. Downloading Nokia Camera app in the store, solved the problem. Thanks for your help
    Last edited by yogamukti; 12-26-2013 at 10:55 PM.
    12-26-2013 10:45 PM
  7. yogamukti's Avatar
    My theory is that since Nokia Camera is pre-installed; therefore, it does not try to download it since it already exist.
    You're exactly right, thanks for your help.
    12-26-2013 10:52 PM
  8. jbjtkbw007's Avatar
    I found something was removed with the bluetooth update. Now, when I'm using a BT device, it no longer asks me if I'd like to reply. It only prompts for call and I'm done. That sucks. I LOVED that feature. I could have hands free conversations without picking up the phone. Now, if I want to reply, I actually have to call them. My wife's 920 (formerly mine) still does that and she gets a kick out of it. She even says that if she loses that, she won't like it that much. This is also someone coming from and iDevice.
    12-27-2013 10:52 AM
  9. SwimSwim's Avatar
    So, how did it download the old version of the Nokia camera on your phone if it is just storing the app names in backup and no app data?

    I am not being argumentative but the backup should have more than app name to download an older version. Is Microsoft hiding something?
    Nokia Camera comes preinstalled. As such, when the restore feature checks for apps to redownload, it ignores Nokia Camera (the service only checks for titles to download, not version). As such, if you want the latest version, you with have to:
    Wait for the Store app to perform a check for updates and notify you to install, or
    Manually search the store, find the app and download the new version.
    12-27-2013 10:44 PM
  10. SwimSwim's Avatar
    I found something was removed with the bluetooth update. Now, when I'm using a BT device, it no longer asks me if I'd like to reply. It only prompts for call and I'm done. That sucks. I LOVED that feature. I could have hands free conversations without picking up the phone. Now, if I want to reply, I actually have to call them. My wife's 920 (formerly mine) still does that and she gets a kick out of it. She even says that if she loses that, she won't like it that much. This is also someone coming from and iDevice.
    Interesting. Send some feedback to Nokia and hope it's addressed in a future update. I hear they actually listen to their feedback, however.
    12-27-2013 10:47 PM
  11. 1 armed Geek's Avatar
    I updated my phone and I still am getting the yellow tint. Funny thing is that when I take video, there is no tint.

    Any work arounds?
    12-28-2013 01:33 PM
  12. Blacklac's Avatar
    If anything, my low light indoor shots appear to lean on the green side now. Not terribly, but noticeable. Black + Camera Beta

    I actually noticed quite a difference in color just from the Camera Beta before Black firmware. Although, its hard to tell if Auto just chose different white balances. Old Nokia Camera was a tad yellow while the Beta was bluish. So from my limited experience, Nokia Camera Beta plays quite a roll in this issue.
    12-28-2013 02:04 PM
  13. niel27's Avatar
    I updated my phone and I still am getting the yellow tint. Funny thing is that when I take video, there is no tint.

    Any work arounds?
    Try taking the picture at 200 ISO. It works for me.
    12-28-2013 04:55 PM
  14. niel27's Avatar
    If anything, my low light indoor shots appear to lean on the green side now. Not terribly, but noticeable. Black + Camera Beta

    I actually noticed quite a difference in color just from the Camera Beta before Black firmware. Although, its hard to tell if Auto just chose different white balances. Old Nokia Camera was a tad yellow while the Beta was bluish. So from my limited experience, Nokia Camera Beta plays quite a roll in this issue.
    So, your post made me take some more pictures and you are right there is still yellow/green tint at some ISO levels (eg. 100 and 800)

    I did not realize that I had taken the pictures at 200 ISO settings. Surprisingly, 200 ISO does not have the yellow/green tint. Can you guys try that and update me?
    12-28-2013 04:58 PM
  15. niel27's Avatar
    I remember taking pictures with flash before; they came out very warm and with red eye. There is definitely no tint with xenon flash and no red eye with Black update.
    12-28-2013 05:01 PM
  16. blue1k's Avatar
    I remember taking pictures with flash before; they came out very warm and with red eye. There is definitely no tint with xenon flash and no red eye with Black update.
    It's still there but greatly reduced. I find it only happens indoors now.
    03-19-2014 02:55 PM
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