Well that was pretty insensitive! There is nothing crazy about this complaint. I'm a network engineer and can attest to the fact that electromagnetic pulls (basic physics) and screen design can certainly cause a phone to move on its own. This customer has absolutely every right to blame the provider and should be reimbursed. The customers "action" of placing the phone on a bed side table makes her human. Where do you put your phone John? I hope you don't sleep with it - but then again that may justify your post at 2:38am.
Stopped reading after the word "engineer".
My 920 moved by itself if you placed it on the screen all the time. I place my 1020 on its hump. People... This really happens. Wpcentral even included it in an article or may have dedicated an entire article to it. I can't remember which. You are all being a little insensitive.
It could be the vibration if people have vibrate enabled.An object at rest.
An object in motion.
Quite literally physics for grade school children. If it is moving there is something causing it to move.
It could be the vibration if people have vibrate enabled.
You won't find me disagreeing with that statement. That would be an object in motion.
Two low friction flat surfaces will rest on almost no occasion. It's like there is empty space between the two. Try it. Use a flat porcelain toilet lid and a low friction glass screen with no screen protector. I just feel like everyone is picking on OP when it is plausible and just because you are familiar with your grade school physics doesn't mean you are a physicist or know exactly what forces have been or are maintained on this person's device.An object at rest.
An object in motion.
Quite literally physics for grade school children. If it is moving there is something causing it to move.
Two low friction flat surfaces will rest on almost no occasion. It's like there is empty space between the two. Try it. Use a flat porcelain toilet lid and a low friction glass screen with no screen protector. I just feel like everyone is picking on OP when it is plausible and just because you are familiar with your grade school physics doesn't mean you are a physicist or know exactly what forces have been or are maintained on this person's device.