1. lrmmf's Avatar
    Hi,
    i need to change my 1020's screen because it's broken, but before that i need to do a full backup of the phone.
    I have 2 doubts/problems:
    - why does the backup always fails? how can i do a full backup (OneDrive [with photos with all resolutions], OneNote, calendar, ... ?
    or is it better to do backups/sync's for each apllication, such as OneNote, OneDrive?

    - is the camera focus problem fixed in more recent versions?

    Thank you and regards.
    01-01-2016 11:38 AM
  2. Madam ImAdam's Avatar
    Log in to OneDrive on your pc and look for any existing previous backup for your device. If there is one there, you may want to delete this backup from OneDrive and then trying creating a new one from your phone. Also, on your phone, set the screen timeout to "never" so that the device does not go to sleep while making the backup. This worked for me.
    01-01-2016 11:54 AM
  3. lrmmf's Avatar
    Hi,
    in what folder will the backups appear? Can't seem to find anyone?
    Also,
    my WP doens't have timeout option to never.
    In the end i just want to do a full backup or sync, before hardreseting it before getting a new screen .
    01-01-2016 01:12 PM

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