1520 Keeps asking me to confirm access point

[Alphageek_UK]

Like this thread - http://forums.windowscentral.com/no...920-keeps-asking-me-confirm-access-point.html - my 1520 keeps asking me to confirm my access point. Like the OP, I am on Vodafone UK. I've tried the SysApp pusher and they're all up to date.

Any other suggestions?

 

[Qtweeder]

same here on my 920, with all the latest updates, (GDR3 etc) am in the uk on vodafone PAYG, every reboot i get asked to select it, bit annoying

 

[Alphageek_UK]

Just had a chat with Nokia Care Chat and they suggest I try and reset the phone. Will do so tonight and update here if it helps or not.

 

[Alphageek_UK]

I reset the phone and it stopped asking for which Access Point to use.

The version info in the Access Point app after resetting was -

Version 3.8.06
Library 2.5.0.9
Database 3.13430.0.0
MCC/MNC/SPN 234/159/-

In the next update check cycle, it offered me an update to the Access Point app. I didn't load it on for a day or two. Once I updated it, the phone is asking me to confirm which access point to use upon boot up and randomly during the day.

The current version info is -
Version 3.9.0.0
Library 2.5.0.9
Database 3.13430.0.0
MCC/MNC/SPN 234/159/-

So, it looks like a problem with Version 3.9.0.0 of Access Point.

Waiting for Nokia Live Chat to be free so I can let them know my findings.

 

[Alphageek_UK]

Chatted with Nokia support. My browser crashed at the end, I hope they don't think I 'hung up' on them!

Anyway, they asked if I would send my phone to them so the techs could investigate. I declined as I don't think it's too much of an issue to cause me to be without my phone for however long it takes them to return it to me.

I did say they could contact me and I'd help in any way other than being without my handset.

 

[Alphageek_UK]

I have been watching the phone a little more closely over the past few days and I think the Access Point thing may be a red herring!
Every now and then, the phone is rebooting for no apparent reason. Upon boot-up, I do get asked to confirm Access Point (which according to Nokia Live Chat, should not happen. If I reboot the phone myself, I get asked to confirm on boot-up so something is up with this).

Anyway, I thought some program was setting my volume low all of the time, but now I see after the phone has crash/rebooted the volume is set to 14 or 15.

I think the next step is to stop all programs from running in the background to see if that cures the periodic crash/reboot unless anyone has any ideas as to how I can see any crash/dump reports from Windows Phone 8?

 

[Alphageek_UK]

I have disabled all background tasks. No 'reboots' so far. Will update again in a day or two.

 

[giraffe81]

Hi,

I too get this every time I restart my phone. I have just checked and have the latest 3.9 access point and am also on Vodafone contract.

However unlike you my phone doesn't reboot itself, only have this when I reboot myself by holding the power button.

 

[Alphageek_UK]

Just had a spontaneous reboot. Was just sat talking to my sister and boom, reboot into asking me to confirm access point. So, at least I can re-enable my background tasks.

 

[Alphageek_UK]

Hi,

I have just checked and have the latest 3.9 access point and am also on Vodafone contract.

Do you have a L1520 as well?

 

[giraffe81]

yep, I have the L1520

 

[Alphageek_UK]

This is now fixed by a recent update of Access Point to version 3.9.2.19