1. pkvillager's Avatar
    Well I have had the screen sensitivity issue since day one back in Feb but held out for a FW fix.... I finally called ATT and have a warranty replacement phone coming. What are the chances it wont have the same issues? Hoping I don't have to go through this a few times.
    04-30-2014 10:37 AM
  2. HeyCori's Avatar
    I've only had a warranty replacement once (technically twice on the same phone). I had to get my girl's Lumia 900 replaced due to a speaker issue. The process was effortless and didn't cost a dime. It did take about a week and a half for a replacement phone to arrive. Unfortunately, the replacement phone had a defective battery and had to go back, lol. The third time was a charm. That was back in February. Now she's using the 925 as of last week. I'm surprised AT&T honored the warranty. I got the phone early 2012.
    04-30-2014 10:43 AM
  3. Will6371's Avatar
    Well I have had the screen sensitivity issue since day one back in Feb but held out for a FW fix.... I finally called ATT and have a warranty replacement phone coming. What are the chances it wont have the same issues? Hoping I don't have to go through this a few times.
    That is some timing, there was a touch update a few hours ago.
    04-30-2014 04:13 PM
  4. pkvillager's Avatar
    Yep saw that and updated, it does nothing for the sensitivity issues.

    I'm guessing its a HW issue.
    04-30-2014 09:49 PM
  5. mister2d's Avatar
    Well I have had the screen sensitivity issue since day one back in Feb but held out for a FW fix.... I finally called ATT and have a warranty replacement phone coming. What are the chances it wont have the same issues? Hoping I don't have to go through this a few times.


    I thought AT&T's warranty was one device replacement only. If true, then you won't go through it too many times.
    04-30-2014 09:52 PM
  6. pkvillager's Avatar
    We will see if the replacement has the screen sensitivity issues. If it does, I call right away and see what they say.
    05-01-2014 03:11 AM
  7. pkvillager's Avatar
    Got my replacement today. So far so good. When I got the phone new the issue happened in the first few minutes. Hour in and no accidental clicks or zooms.
    05-05-2014 09:29 PM

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