1. DeadShot180's Avatar
    Why Is my phone running Windows 8 wen my friend has Win 10 same phone i cant even get 8.1 any help please before i bin the phone and move to Apple
    01-18-2017 12:32 PM
  2. xandros9's Avatar
    I would use the Windows Device Recovery Tool to install the most recent version available for that phone. (it will erase your data on it.)

    AND THEN after setting that back up, I would install the Upgrade Advisor app from the Store, which will take you to Windows 10 Mobile.
  3. xandros9's Avatar
    I would use the Windows Device Recovery Tool to install the most recent version available for that phone. (it will erase your data on it.)

    AND THEN after setting that back up, I would install the Upgrade Advisor app from the Store, which will take you to Windows 10 Mobile.
    01-18-2017 12:51 PM
  4. RumoredNow's Avatar
    There were a couple of carrier branded 1520's in the South American markets that had carriers sitting on updates and they never moved past factory issue OS version. The old update lists were deprecated and I can no longer access that info to point to specific brandings...

    Any chance you have one of those?

    Otherwise, xandros9 is spot on.
    xandros9 and libra89 like this.
    01-18-2017 01:30 PM
  5. DeadShot180's Avatar
    Were would i get recovery tool i bought phone in Ireland
    01-18-2017 02:47 PM
  6. DeadShot180's Avatar
    Also another issue zune wont detect m'y phone
    01-18-2017 02:47 PM
  7. RumoredNow's Avatar
    The recovery tool can be had here: https://support.microsoft.com/en-us/...overy-tool-faq

    Zune ceased to connect to Windows Phone starting with 8.
    xandros9 likes this.
    01-18-2017 03:32 PM
  8. DeadShot180's Avatar
    Tried recovery tool reinstalled windows 8 any one. Can help me before going off buy apple 7
    01-18-2017 03:32 PM
  9. DeadShot180's Avatar
    Hope some one can help me and resolve this prom anyone Microsoft email or number I know my phone is originally from canada
    01-18-2017 03:42 PM
  10. DeadShot180's Avatar
    Anyone
    01-18-2017 04:17 PM
  11. xandros9's Avatar
    Tried recovery tool reinstalled windows 8 any one. Can help me before going off buy apple 7
    8.0 or 8.1?

    If it reinstalled 8.0 then use the Preview for Developers app and try to get to 8.1. And then follow my earlier Upgrade Advisor advice.

    But of course, you could always sell it and get an iPhone, BlackBerry, HTC One, etc.
    libra89 and RumoredNow like this.
    01-18-2017 04:21 PM
  12. Captain_Eric's Avatar
    I haven't seen this on my unbranded 1520.3.As someone asked, are you on a branded phone where the carrier is interfering with updates? If yes, (or no) maybe go to the Insider Program, Release Preview, the lowest level of test builds. I have a 640 AT&T that I put on Release Preview and fixed the updates AT&T was apparently blocking.

    Also, FWIIW, I'm of Insider Fast Ring, and the latest builds are fine on my 1520. Still Fast Ring, and to a lesser extent Slow Ring, are not for the faint of heart, as they're test builds for the next version of Windows 10, the Creator Update, so expect bugs.*
    RumoredNow likes this.
    01-18-2017 09:31 PM
  13. DeadShot180's Avatar
    Is there any way of even upgrading to 8.1
    01-18-2017 11:07 PM
  14. xandros9's Avatar
    Is there any way of even upgrading to 8.1
    As I said, attempt to use the Preview for Developers program.
    01-18-2017 11:10 PM
  15. DeadShot180's Avatar
    Have done I need pay for it
    01-18-2017 11:20 PM
  16. xandros9's Avatar
    Have done I need pay for it
    It's not a paid service though.
    libra89 likes this.
    01-19-2017 12:25 AM
  17. RumoredNow's Avatar
    Didn't Preview for Developers get deprecated last year?

    That would leave the user jumping through hoops. He'd have to Developer Unlock his device, install the 8.1 SDK on a PC, find a copy of the PfD appx and sideload/install it.

    Imma call some experienced flashers in.

    Stand by.
    xandros9 likes this.
    01-19-2017 12:28 PM
  18. pankaj981's Avatar
    What happens when you install Windows Device Recovery Tool, connect your phone and check for updates? Also can you post a screenshot of the Extras+Info screen from under settings?
    RumoredNow and xandros9 like this.
    01-19-2017 12:36 PM
  19. DeadShot180's Avatar
    Tells me there one update available but its same firmware that I have
    01-20-2017 10:38 AM
  20. DeadShot180's Avatar
    How do I post pictures here
    01-20-2017 10:38 AM
  21. RumoredNow's Avatar
    How do I post pictures here
    Different topic, same instructions. http://forums.windowscentral.com/pho...ml#post2849888

    If you are only here via Mobile, make sure you view the site in desktop mode and follow the steps, you can browse and attach from your mobile as well...
    xandros9 and pankaj981 like this.
    01-20-2017 12:26 PM
  22. DeadShot180's Avatar
    If it helps wen I go extra in settings it say Lumia black in red writing with and I one the right of phone like information button wen click on it just bring me windows denim site
    01-21-2017 12:50 PM
  23. RumoredNow's Avatar
    Can you list the information for "Manufacturer's Name" and "Mobile Operator" that appears under more information?
    pankaj981 likes this.
    01-21-2017 01:54 PM

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