The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
  1. Anonymous1511's Avatar
    My Lumia 520 got problem updating the software furthermore,my apps update also cannot run properly

    So guys any ideas to fix this problem?

    Any feedback to resolve this problem
    Attached Thumbnails 1003177_342580585871892_196684606_n.jpg   971375_342585902538027_1069345799_n.jpg  
    Last edited by Anonymous1511; 07-30-2013 at 07:09 PM.
    07-30-2013 06:55 PM
  2. faceless_el's Avatar
    silly question, are you connected to wifi or your data plan from your service provider when trying to update
    07-30-2013 08:00 PM
  3. Anonymous1511's Avatar
    You think I request a silly questions? I noticed this problem when I after restore to factory settings.Apps Update Unavailable and my XBOX game sync encounter error too....zzzzz .Furthermore, I run this update connected to full speed wifi access on my home network.The EDGE Network due to heavy downpour in my place
    Attached Thumbnails 971725_343291719134112_1385437369_n.jpg  
    08-01-2013 09:12 AM
  4. Jaskys's Avatar
    I had that problem on my 8S, only hard reset helped...
    But i had full back up so not a big problem.
    08-01-2013 10:34 AM
  5. Martin Y's Avatar
    You think I request a silly questions?
    No, faceless_el thought that his/her question might be silly, not your question. It was a colloquial english way of saying "I may be asking a silly question but...".

    I noticed this problem when I after restore to factory settings.Apps Update Unavailable and my XBOX game sync encounter error too....zzzzz .Furthermore, I run this update connected to full speed wifi access on my home network.The EDGE Network due to heavy downpour in my place
    I'm not clear on what you mean about a downpour. The screen caps you posted indicate that your WiFi is connected to your router OK, but are you certain that your router's internet connection is OK?
    08-01-2013 03:16 PM
  6. faceless_el's Avatar
    thanks for clarifying Martin, that's what I meant. I was not saying the the OP had a silly question.
    Anyway error 80072ee2 as per Windows has something to do with data connection.
    see link > Windows Update error 80072ee2
    08-01-2013 10:13 PM
  7. dontspoon's Avatar
    My lumia 520 wont ring or vibrate on incoming calls. The volume is on 30 (highest setting) there is no response when I try volume down. it will play a ringtone LOUD. but wont ring during incoming calls. Also I cannot use the Back arrow button n my phone. It just makes the volume blink at the top along with the ring tone setting. regardless if it on vibrate, silent ring & vibrate. The volume level and call setting display is constantly on. Even after I do hard reset. it will power on by itself & return to a lighting bolt screen until I reset it holding the volume down and power. When It powers on I immediately have to hold the power button and camera button for 10 until it reboots to the windows 8 screen. If I let go a second to early it will go back to the lighting bolt and freeze.
    02-25-2014 11:28 AM
  8. shmsnh's Avatar
    My lumia 520 wont ring or vibrate on incoming calls. The volume is on 30 (highest setting) there is no response when I try volume down. it will play a ringtone LOUD. but wont ring during incoming calls. Also I cannot use the Back arrow button n my phone. It just makes the volume blink at the top along with the ring tone setting. regardless if it on vibrate, silent ring & vibrate. The volume level and call setting display is constantly on. Even after I do hard reset. it will power on by itself & return to a lighting bolt screen until I reset it holding the volume down and power. When It powers on I immediately have to hold the power button and camera button for 10 until it reboots to the windows 8 screen. If I let go a second to early it will go back to the lighting bolt and freeze.
    Sounds like you need a hard reset. If it still doesn't work properly, you should have it checked for hardware defects. Since you are able to use your phone, I suggest going to 'about' > 'reset your phone'.
    02-26-2014 01:30 AM
  9. nocarrots's Avatar
    Sounds like you need a hard reset. If it still doesn't work properly, you should have it checked for hardware defects. Since you are able to use your phone, I suggest going to 'about' > 'reset your phone'.
    Mine acts even more funny...
    incomming calls:
    - does vibrate
    - does have ringtone/sound
    - cannot hear voice
    - mic works fine
    - can hear voice in "handsfree mode" or using headphone (stereo)

    Music:
    - no sound
    - only sound on left with headphone (mono)

    Alarm:
    - works fine

    ... Already done a hard reset.
    It worked fine before the update.
    Is there a way to re-install windows phone?
    03-02-2014 08:15 AM
  10. shmsnh's Avatar
    Is there a way to re-install windows phone?
    Yes, there is. Use this tool.

    Trouble with your Nokia Windows Phone? Restore it with the official Software Recovery Tool | Windows Phone Central

    If your phone is under warranty, might I suggest having it checked out at a Nokia Care Centre?
    03-02-2014 09:53 AM
  11. nocarrots's Avatar
    Yes, there is. Use this tool.

    Trouble with your Nokia Windows Phone? Restore it with the official Software Recovery Tool | Windows Phone Central

    If your phone is under warranty, might I suggest having it checked out at a Nokia Care Centre?
    Thanks.
    Sadly, I have lost my proof of purchase... ... hmm... maybe I can ask the webshop to make another print of proof?
    03-03-2014 06:58 AM
  12. shmsnh's Avatar
    Thanks.
    Sadly, I have lost my proof of purchase... ... hmm... maybe I can ask the webshop to make another print of proof?
    If you go to the local Nokia page, there is a section where you can enter your IMEI number and they'll tell you if your phone is under warranty. Best to have proof of purchase though.
    03-03-2014 12:14 PM
  13. nocarrots's Avatar
    If you go to the local Nokia page, there is a section where you can enter your IMEI number and they'll tell you if your phone is under warranty. Best to have proof of purchase though.
    Yay got my proof of purchase :)
    Made use of Nokia Care Centre Online... now I gotta wait and use my old trusty mobile phone :D
    Anyway guess you already guessed the Recovery Tool didn't solve my problem, it seems to do a reset and install Nokia's software package.
    Are there any tools that allow me to re-install Windows Phone 8?
    03-04-2014 05:08 AM
  14. Chaitanya K1's Avatar
    I too facing same pb as U .Kindly notify me what to do.
    Ringer sound & vibration not coming for incoming calls .
    for Music, messages i am gettng sound louder & vibration is also working when i get messages.
    only during incoming calls, its not ringing & vibrating.
    Thanks in advance for those who can solve my pb.
    06-27-2015 10:12 AM

Similar Threads

  1. Lumia 920 from India - can I get AT&T LTE?
    By TheRomit in forum Nokia Lumia 920
    Replies: 4
    Last Post: 07-31-2013, 11:33 AM
  2. Lumia 521 sim
    By WasteSomeTime in forum Nokia Lumia 521
    Replies: 2
    Last Post: 07-30-2013, 07:39 PM
LINK TO POST COPIED TO CLIPBOARD