1. Windows Central Question's Avatar
    Hi, i have a nokia lumia 520 and the battery fell out when the phone was locked for 1 minute and is now locked for over 200,000 minuets. This has happened before and i simply did a hard reset, but this time the hard reset wont work.
    Any idea what to do?
    Cheers
    05-07-2015 03:02 PM
  2. Harrie-S's Avatar
    Guess you tried a few times the "button" hard reset.
    There is also an option to "erase" your phone if you login on your PC to The Smartphone Reinvented Around You | Windows Phone (United States) and use the login credentials you use on your phone.
    But you need to enable this on your phone under settings > find my phone so if you enabled this before you can try it.

    If above still does not work you could try to use the Lumia or Windows Software Recovery Tool.
    http://forums.windowscentral.com/e?l...token=yTcS0qqr

    Not sure if below is helpful but just in case.
    The 200xxx min wait is because your phone has now notbthe correct time and your SIM or network do not give automatically the correct time even if you set this in settings.
    So if you set date and time on automatically you could try to insert a SIM card which supports the auto date and time or go to a know network which does this.
  3. Harrie-S's Avatar
    If the battery level is to low a hard reset will not start. (to prevent that halfway the reset your battery is empty).
    So charge your phone and/or connect it to the charger when you do the button hard reset.

    If you need more assistance please register and reply on this post.
    05-07-2015 03:18 PM
  4. drtek's Avatar
    Why would you do a button reset, when you can do It from within settings? I have never had luck with the button reset on my 1020.
    05-07-2015 03:20 PM
  5. jack_tyrer's Avatar
    When i tried the hard reset my battery was well above 50%
    05-07-2015 03:24 PM
  6. jack_tyrer's Avatar
    cant acess the settings as i am locked out of my phone
    05-07-2015 03:25 PM
  7. Harrie-S's Avatar
    Guess you tried a few times the "button" hard reset.
    There is also an option to "erase" your phone if you login on your PC to The Smartphone Reinvented Around You | Windows Phone (United States) and use the login credentials you use on your phone.
    But you need to enable this on your phone under settings > find my phone so if you enabled this before you can try it.

    If above still does not work you could try to use the Lumia or Windows Software Recovery Tool.
    http://forums.windowscentral.com/e?l...token=yTcS0qqr

    Not sure if below is helpful but just in case.
    The 200xxx min wait is because your phone has now notbthe correct time and your SIM or network do not give automatically the correct time even if you set this in settings.
    So if you set date and time on automatically you could try to insert a SIM card which supports the auto date and time or go to a know network which does this.
    Laura Knotek likes this.
    05-07-2015 04:09 PM
  8. Nitin Singh 05's Avatar
    Hi, I have Nokia Lumia 520. All of sudden, I can't use any application. Whenever I try to use any application (even if I open message or photos or videos or any other app), the phone automatically gets switch off and then switch on. I tried to do the hard reset by both the ways (by going to setting-about-reset and even hardware buttons that is volume up, volume down, power, volume down after exclamation sign) but it is not successful. The phone battery was full 100%. I even try windows software recovery tool but it is again unsuccessful. Then I try to erase my phone by going to Account.Microsoft.com/device - erase my phone but again no success. Please advise what to do now.
    05-07-2015 07:44 PM

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