1. Rashi86's Avatar
    My Lumia 525 has crashed. When I switch on the phone, it shows a message in red "Not for resale". After it switches on, the charge is nil and when you look at the battery bar, it will seem as if the phone is on charging. I can't access anything. When I click on setting, it goes black for 3 seconds and the phone screen appears back. The there is no signal, it shows a default airplane mode.

    I don't understand. I bought this phone in April. And I don't know why on the start blue screen, it shows "Not for resale" bottom left (in red font).

    06-27-2014 04:36 AM
  2. Microsoftjunkie's Avatar
    That's suppose to only be displayed on a "dummy" phone. Basically, ones that you find in retail stores.

    There was a trick to switch those dummy phones into fully working ones by:

    -settings
    -about
    -flip phone to landscape (a new option should appear at bottom of screen)

    This option ONLY shows if its a dummy retail phone.
    xandros9 likes this.
    06-27-2014 04:42 AM
  3. Rashi86's Avatar
    But I have been using this phone since two months. It was working fine. Last couple of days, when i received phone call, after picking up the phone, screen would go black. I could't put phone on speaker or do anything while on call and today the phone only crashed. I will take it to Nokia Center today. I hope they will help me.
    06-27-2014 05:17 AM
  4. Microsoftjunkie's Avatar
    Yes, plz take it there and post back what happened.

    Did you update anything? Also, where did you buy it?

    Not for resale definitely not suppose to be on your screen.
    06-27-2014 05:45 AM
  5. Rashi86's Avatar
    I will definitely post back what the Nokia Care would tell me. I did not update my phone and I bought my phone on 26 April 2014.
    Microsoftjunkie likes this.
    06-27-2014 06:13 AM
  6. Rashi86's Avatar
    Well here is what happened. I went to the Nokia Care. They took my phone and said it is a software issue, come back in the morning the next day and collect your phone. They gave me the back cover+battery. The next morning I got my phone back. They formatted it or something because all my apps and stuff were gone!!
    No other info was given to me except for the fact that there was SOFTWARE ISSUE.
    06-30-2014 05:18 AM

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