1. wiseguywood's Avatar
    Long story short, my Samsung 16 GB card caused my phone to repeatedly go into a reboot loop until I was able to figure this is what was causing my initial issues.

    Now, when I hook it up to my windows 8.1 laptop, this is what occurs..

    Windows has stopped this device because it has reported problems. (Code 43)

    A request for the USB device descriptor failed.

    Having to manually sync things is looking as my only option right now. The error code looks to be hardware related, I tried to hook it up to an XP computer and got the same code 43 error.

    Anyone else run into this. Looks like a handset exchange is going to be in order.
    Last edited by wiseguywood; 02-02-2014 at 05:11 PM. Reason: missing key info
    02-02-2014 05:06 PM
  2. Mr Lebowski's Avatar
    02-02-2014 05:13 PM
  3. wiseguywood's Avatar
    I'll try some of these, some I've attempted already. Thanks

    ---update 2/4/14---

    After trying a bunch of the above things, T-Mo wants me to exchange this unit, so a replacement is on the way!
    Last edited by wiseguywood; 02-04-2014 at 02:06 PM. Reason: updated
    02-02-2014 08:15 PM
  4. wiseguywood's Avatar
    Exchanged phone fixed the problem instantly. It's synchronized fine now.
    02-07-2014 06:47 AM

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