1. odoggyfresh's Avatar
    ever since I updated my OS to 8.0.10328.78 (not Black) just this past Monday night, I have noticed some dead areas on my touch screen.

    the "+" button on the bottom of the messaging screen doesnt work

    also, the E, R, and X keys don't work on the on screen keyboard

    those specific areas of the screen don't work while in any other app or on the home screen either. I tried a hard reset and it didn't help.

    Anyone else noticed this? and I wish there was a screen calibration tool or something.
    Last edited by odoggyfresh; 01-29-2014 at 11:10 AM.
    01-29-2014 10:40 AM
  2. ItsMcDiddles's Avatar
    Wow, that sucks buttermilk ranch right there.

    Posted via the WPC App for Android!
    01-29-2014 12:34 PM
  3. odoggyfresh's Avatar
    Wow, that sucks buttermilk ranch right there.

    Posted via the WPC App for Android!
    I'm aware. Lol
    01-29-2014 02:35 PM
  4. willied's Avatar
    Wow, that's bizarre. Have you contacted Nokia yet?
    01-29-2014 03:31 PM
  5. odoggyfresh's Avatar
    Wow, that's bizarre. Have you contacted Nokia yet?
    I chatted with their support on twitter. Per their request, I'm currently trying the Nokia Software Recovery tool. If this doesn't work, I will have to send it back to them. Luckily I'm still under warranty, and have already sent one 822 in previously so I'm experienced haha.

    I also tried updating to the developer preview, but the touch issues still occured so I'm not sure what is wrong.

    The weird part is I used the phone for a day after getting that original 8.0.10328.78 update Monday night, and it was fine. I do believe I turned it off for the first time last night though, and this morning is when the problems started, so I'm not sure if powering on/off did anything.

    The only other thing I can think of is that it has been about 0 degrees outside where I am and I have to walk to class, so maybe the cold temperatures did something?

    gahh I don't know, I just want it fixed lol!
    01-29-2014 03:36 PM
  6. ItsMcDiddles's Avatar
    This is pretty weird, try resetting the phone, or pull the battery and turn the phone back on.

    Posted via the WPC App for Android!
    01-30-2014 01:28 PM
  7. willied's Avatar
    This is pretty weird, try resetting the phone, or pull the battery and turn the phone back on.

    Posted via the WPC App for Android!
    He already said he hard reset his phone.
    01-30-2014 02:01 PM
  8. ItsMcDiddles's Avatar
    I should DEFINITELY learn how to read.
    01-30-2014 05:42 PM
  9. odoggyfresh's Avatar
    Ended up just shipping it to Nokia today. Was hoping it would sort itself out, but when it didn't by this afternoon I decided to just get a replacement since I am still under warranty.
    01-30-2014 06:13 PM

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