1. JulietPurcell's Avatar
    Hi all. Don't know if anyone can help. I recently bought a Nokia Lumia 830, & want to change my currently installed 8gb sd card for a new 32gb one. Problem is, I can't get my 8gb card out of the phone. It is correctly installed; on pushing it in it pops out halfway but I can't get it to come out completely. I've tried gently using flat ended tweezers, but no good.
    Anyone got any tips or suggestions?
    Thanks in advance.

    Sent from my MI 4W using Tapatalk
    RumoredNow likes this.
    07-19-2015 11:25 AM
  2. RumoredNow's Avatar
    Yes...

    Stop pulling on it.

    Go to as repair shop and get help. You have a bent pin snagged on the card. Pulling can break it off.

    This is a qualified repair situation.
    JulietPurcell likes this.
    07-19-2015 11:32 AM
  3. JulietPurcell's Avatar
    Ok thanks for advice. I've found there's a device care point in my area, so I'll take it in. ☺👍

    Sent from my MI 4W using Tapatalk
    RumoredNow likes this.
    07-19-2015 12:19 PM
  4. RumoredNow's Avatar
    Pleas let me know how it works out.
    JulietPurcell likes this.
    07-19-2015 01:16 PM
  5. tangledW's Avatar
    Could be a bent pin, but probably not.

    This is a common issue with the 830. I'm on my 4th one and it was nearly impossible to to remove the MicroSD card from each of them... it is a design flaw.

    Just a few days ago, I was able to remove one with a pair of tweezers, but as you said that hasn't worked for you. On my first 830, I had trouble while I was at AT&T removing it to put in my 2nd 830 so I let the sales people there do it, I don't know how they did it but that SD card never worked again.

    I've also had success removing the card by popping it out halfway, then sliding a thin but rigid piece of plastic under it (a credit card may work, but something thinner would be better), and using that as a ramp if sorts. It still wasn't easy, but that has worked every other time.
    07-19-2015 01:33 PM
  6. RumoredNow's Avatar
    No issues for me on my 830... I've swapped cards in and out a few times as a backup phone and the eject spring has worked every time.

    I did not know others were having this issue.
    07-19-2015 01:36 PM
  7. JulietPurcell's Avatar
    @tangledW I'll try to get to the care store along with the new sd card, and let the try & sort it. Bit awkward time wise as I'll be going away at end of the week.

    Sent from my MI 4W using Tapatalk
    RumoredNow likes this.
    07-19-2015 01:38 PM
  8. JulietPurcell's Avatar
    I'll keep you posted! I


    Sent from my MI 4W using Tapatalk
    RumoredNow likes this.
    07-19-2015 01:39 PM
  9. xandros9's Avatar
    My 830 was kinda like this. The card would come out halfway but the angle or something isn't nice enough for it to just slide out.

    I've taken to pushing the card in and sliding my fingernail out of the way so the card pops out like a toaster. I haven't lost the card yet.

    I can't say its the proper way to do it, but eh.
    07-19-2015 02:53 PM
  10. Derausgewanderte's Avatar
    known issue as others stated. I have this all the time with mine and my wife's L830. The micro SDCard has a small hook-like indent on one side. when you release it to slide out half way (at which point you cannot pull it any further) insert a pin like object into that indent (thumb tag, needle, pen tip etc) to push it out.
    works every time for me.
    RumoredNow and JulietPurcell like this.
    07-19-2015 03:46 PM
  11. JulietPurcell's Avatar
    known issue as others stated. I have this all the time with mine and my wife's L830. The micro SDCard has a small hook-like indent on one side. when you release it to slide out half way (at which point you cannot pull it any further) insert a pin like object into that indent (thumb tag, needle, pen tip etc) to push it out.
    works every time for me.
    Thanks for tip.
    07-19-2015 04:29 PM
  12. mark233's Avatar
    On my 830 I pulled out the card as far as a could with my fingers ... then got a strip of packing tape and grabbed the card with it ... was able to pull it out with ease that way. : )
    07-19-2015 07:20 PM
  13. vinscg's Avatar
    i took an exacto knife and pulled it out , stabbed the fat part of thecard 😁 . its almost impossible to take that thing out.
    07-19-2015 07:55 PM
  14. Mr Lebowski's Avatar
    Just push it in as far as it will go with your finger nail then release it quickly.
    It will be like a projectile and will fly out.
    Just make sure it lands where you can find it.
    Works every time.
    Last edited by Mr Lebowski; 07-19-2015 at 08:35 PM.
    07-19-2015 08:17 PM
  15. Derausgewanderte's Avatar
    Just push it in as far as it will go with your finger nail then release it quickly.
    It will be like a projectile and will fly out.
    Just make sure it lands where you can find it.
    Works every time.
    never ẃorked here. might depend on sdcsrd (ours are sandisk).
    07-19-2015 08:51 PM
  16. Mr Lebowski's Avatar
    never ẃorked here. might depend on sdcsrd (ours are sandisk).
    And so is mine ...
    xandros9 likes this.
    07-19-2015 09:01 PM
  17. RumoredNow's Avatar
    Yeah... I think I push in and just pull my finger out of the way and it pops right out. IDK. Mine seems pretty normal for a spring loaded tray.
    07-19-2015 11:30 PM
  18. JulietPurcell's Avatar
    known issue as others stated. I have this all the time with mine and my wife's L830. The micro SDCard has a small hook-like indent on one side. when you release it to slide out half way (at which point you cannot pull it any further) insert a pin like object into that indent (thumb tag, needle, pen tip etc) to push it out.
    works every time for me.
    Well, many thanks to you all for your help & ideas, but this is the one that's finally done it for me. I pushed the sd card in, it popped out halfway . Then I got a pin & pushed it gently into side of the card as suggested, where there was an indentation. And eureka! Out came the memory card. Hooray! it was undamaged & no scratches on phone.

    Have now put my 32gb card in & am transferring my music, photos files onto it via my pc.
    Thank you again for your help.
    07-20-2015 03:55 AM
  19. RChamy's Avatar
    Hey, mine have the exact same isue, but you can press it with the screen turned up, the card will catapult off the phone.
    Last edited by RChamy; 07-20-2015 at 09:58 AM.
    xandros9 likes this.
    07-20-2015 09:47 AM
  20. jay6600's Avatar
    Never had this occur on any my windows phones, if ever does im opting on the super thin rigid piece of plastic to help :-) , we used to do similar in old nokia 6600 to fool phone into thinking no mmc was inserted ,then remove it, to enable 6600 to format a corrupt mmc that was preventing initial device startup.
    07-21-2015 11:26 PM
  21. tangledW's Avatar
    While I recommended using something to guide it out (thin rigid piece of plastic, it's what I've always done), I tried letting it pop out as described above and it works like a charm. Thanks.
    JulietPurcell and RumoredNow like this.
    07-21-2015 11:33 PM

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