1. dacarter77's Avatar
    Starting a couple of days ago, I have a major issue where the screen goes blank whenever I dial a number and doesn't come back until the other party disconnects. This means I can't press numbers on a menu or end the call. The proximity sensor doesn't seem to be working at all. the screen goes blank even before I put my face to the phone.
    11-17-2012 10:51 PM
  2. scott19931223's Avatar
    I just got the same problem, is there a screen protector on your phone? You need to remove it.
    11-17-2012 11:10 PM
  3. dacarter77's Avatar
    Yes, I saw your thread, but no I don't have a screen protector.
    11-18-2012 09:24 AM
  4. jfa1's Avatar
    Take your phone back and get a replacerment your proximity sensor is kaka!
    11-18-2012 03:18 PM
  5. dacarter77's Avatar
    I was afraid that's what I would have to, just when I get it all setup. Guess I need to learn how backup/restore work first.
    11-19-2012 11:30 AM
  6. seraphim19's Avatar
    I had this problem on a Radar, turned out the screen protector was buggin the sensor. But if you dont have one of those... Sucks bro! could always try a hard reset, those seem to fix things like this sometimes.
    11-19-2012 12:02 PM
  7. EDDS's Avatar
    I see the proximity sensor problems of the 800 haunt the 920 too. My mums 800 had the same problem, the fix? Get it repaired or replaced.
    11-19-2012 12:27 PM
  8. dacarter77's Avatar
    Blowing compressed air on the ear piece fixed it, working normally for a few days now.
    11-25-2012 08:51 PM
  9. mrmeyer's Avatar
    I came here looking for a solution, I have the same thing. Blowing air into the earpiece fixed it, too.
    11-27-2012 05:24 PM

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