I am supporting a user of a Nokia Lumia 920. Whenever she attempts to install any Microsoft branded apps, including Facebook or Xbox games, she is met with error 80154013. I am aware that there is an Xbox Live error code with the same number, and have attempted to edit her account on Xbox.com and any attempt to edit her account there is met with generic errors such as "An error has occurred" with no error number. It should be noted that she was given a generic Xbox gamertag of the form "PlayerXXXXXX" as she did not have an Xbox account prior to her purchase of a Windows Phone. I have attempted to upgrade her account to gold on Xbox.com with a 14 day trial card and it will not accept that either. I attempted to download her profile onto an Xbox 360 with her credentials and was met with the error "Unable to download Xbox profiles at this time"
Has anyone else encountered this error?
Has anyone else encountered this error?