08-15-2015 05:14 PM
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  1. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    Hey guys,

    As you know MS released a Remote desktop connection app.
    Which is great, but some users on other sites have reported a bug.
    The app essentially messes up you glance screen :/

    The bug occurs when the remote desktop is connected and in landscape mode where the bottom
    of the screen is on the left side of your phone.

    If you rotate it to be landscaped flipped to the right side, your glance screen will go back to normal without the need for a soft reset.

    image86.png

    Hope this helps :)
    04-23-2014 04:25 PM
  2. c0br4's Avatar
    c0br4
    Thanks!
    ven07 likes this.
    04-24-2014 12:59 PM
  3. dogfacedsoldier's Avatar
    dogfacedsoldier
    Also noticed this happened after using the MS Movie Moments app, so it seems to be related to MS code.
    ven07 likes this.
    05-01-2014 11:58 AM
  4. bc3tech's Avatar
    bc3tech
    I experienced this today for the first time. Only thing I did is run MovieJax (not Movie Moments, not RDP). So appears this happens as a result of this app as well.
    ven07 likes this.
    05-27-2014 03:14 PM
  5. flash1967's Avatar
    flash1967
    and the new Video Tuner from Microsoft Mobile
    07-09-2014 03:32 PM
  6. FLiPKicks's Avatar
    FLiPKicks
    Originally Posted by flash1967
    and the new Video Tuner from Microsoft Mobile
    Happened to me with this app too. I turned off Rotation lock on 8.1DP and restarted my phone. All is good.
    07-16-2014 03:41 PM
  7. AV2RY's Avatar
    AV2RY
    I just had this problem, never before. I found my glance was upside down AND it was like 80% cut off (I could only see part of the clock -17:53- very top of it). No idea what caused it, I didnt un/install any apps and never had that Remote desktop app.
    When I unlocked and locked screen it was blank dark
    Soft reset fixed it though
    09-06-2014 05:07 PM
  8. Promethius99's Avatar
    Promethius99
    got this problem haven't got the remote desktop app installed!!!
    07-11-2015 01:47 PM
  9. Promethius99's Avatar
    Promethius99
    how do i re orientate the desktop anyhow?? on the pc i assume? haven't got the app for this,and am not connected,someone please help!!!
    07-11-2015 01:49 PM
  10. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    Originally Posted by Promethius99
    how do i re orientate the desktop anyhow?? on the pc i assume? haven't got the app for this,and am not connected,someone please help!!!
    How to Fix A Windows Screen Turned Upside Down - Windows - Graphics Cards
    08-15-2015 05:14 PM
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