1. Sean Lee1's Avatar
    I've already gone to Microsoft support multiple times about this issue. They claim it's "Level 2" service, and that I would need to pay >= $100 for a fix. I realize it's a long shot, but I'm hoping to find a free, simpler solution here. Anyway, I created a backup via external hard drive on an older PC and wanted to access some of that data on another computer. However, every time I attempt to do this, I get a "mounting" error. Tried a bunch of scans and other solutions, but it did not help. Anyone know of any third party software or perhaps an even simpler solution?
    10-26-2014 10:36 AM
  2. jmshub's Avatar
    Did you copy a bunch of files over to the USB hard disc or actually use imaging software to image the old PC's HDD? If so, what imaging software did you use? Do you get the mounting error when plugging the USB drive into the PC or when you launch your software to open the image?
    10-27-2014 12:15 AM

Similar Threads

  1. Restoring a system image
    By gdunlop in forum Microsoft Surface Laptop
    Replies: 1
    Last Post: 03-01-2016, 05:12 AM
  2. Why can't I edit Excel files on Lumia?
    By lumia-lover in forum Ask a Question
    Replies: 12
    Last Post: 03-31-2015, 09:16 AM
  3. How to transfer Local files to XBox Music PC and then to WP?
    By Stephen Pedersen in forum Windows Apps
    Replies: 4
    Last Post: 10-26-2014, 05:57 PM
  4. Why am I not able to see Bluetooth files i've sent in my Xbox video?
    By suman5492 in forum Other Operating Systems
    Replies: 1
    Last Post: 10-26-2014, 09:28 AM
  5. Replies: 1
    Last Post: 10-25-2014, 05:13 PM
LINK TO POST COPIED TO CLIPBOARD