1. ygtgngr's Avatar
    I'm not able to connect to either facebook or family room chat from messages app. I tried uninstalling skype app, facebook app, turning battery saver on and off, removing facebook account nothing worked so far. Anyone knows how to solve this problem?
    10-01-2013 11:47 AM
  2. Laura Knotek's Avatar
    Have you seen this thread? Hopefully, you'll find a solution there.
    10-01-2013 11:54 AM
  3. ygtgngr's Avatar
    I tried everything in that topic nothing works
    10-01-2013 12:28 PM
  4. ygtgngr's Avatar
    On WP8, WP8 GDR2 and now on GDR3 preview I'm still not able to connect to chat
    10-20-2013 03:21 AM
  5. Wurstsalat's Avatar
    So far all posted solution doesnt work for me...but now i was able to fix it on this way:
    - go to https://account.live.com and login
    - select "add or change alias"
    - if you have no alias, create one...don`t use an @live.com address!
    - make one of your aliases which is not @live.com to the primary one
    - try to connect to Chat
    - it should work

    Hope this will help someone else...i think the main problem ist @live.com addresses, do not ask me why. If i revert to @live.com address, it breaks the IM.

    confirmed working
    @Outlook.de (Region Setting Account/Phone Germany)
    @live.de (Region Setting Account/Phone Germany)

    Maybe it depends on your account location settings and your top Level Domain of your account... (for example, i am from Germany, *.com doesnt work, *.de works...but cant test all because i cant change primary alias this often )
    12-18-2013 03:40 PM

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