1. exchangeguy's Avatar
    Just traded in my Lumia 920 for the 925. I'm signed in with my Live account on the new phone. When i login to windowsphone.com with the same Live account, it still shows my old 920. How long before the site shows the 925? I'd like to start re-installing my previously downloaded apps, but i can't do that until my account is 'associated' with my new phone.

    Thanks in advance!
    10-03-2013 10:49 AM
  2. juanitoriv's Avatar
    In setting, accounts, long press windows account and force a sync.. Also on WP.com, under my phone or my account, you'll be able to select current device.. Good luck!!

    FYI, on my HTC 8X, it prompts to "restore back up state" during a hard reset or replacement, just press and let it go.. 8) Nokia doesn't do that? You have to manually install?? If so, way to go HTC!!!
    Laura Knotek likes this.
    10-03-2013 11:29 AM
  3. Kavu2's Avatar
    Yeah, try removing your old phone from 'Account settings' at windowsphone.com ... if you haven't already done so...and then add your new phone

    Laura Knotek likes this.
    10-03-2013 12:42 PM
  4. juanitoriv's Avatar
    I have multiple WP devices on my account.. All of them are HTC though. Interesting that this issue is there. The phone adds itself when it syncs up.
    10-04-2013 03:07 AM
  5. PepperdotNet's Avatar
    Interesting, I just noticed this issue. Only phone on my account is my primary 1020. All other WP devices I own and have that account on are not showing up. They all have different names, and I've synced the MS account several times.
    02-19-2015 10:55 AM

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