1. Yitzhak Khabinsky's Avatar
    I had GDR3 the preview for developers on my Lumia 920.

    I bumped into a problem with today’s OS upgrade.
    After spinning gears, an automatic reboot was done.
    The installation process never moved to the step 3 out of 6 “Migrating your data” after that.
    Also, I never received the final confirmation that upgrade is over.

    So the phone booted like nothing happened before. About shows OS version: 8.0.10521.155
    OS functions are working. I can call, chat, etc.
    Unfortunately, I cannot launch any additional app. on the phone now!!!

    I tried to re-launch “phone update”. It shows that no updates available.

    Any ideas what to do?
    12-10-2013 02:56 PM
  2. Moiz Mian's Avatar
    Try restarting? I just updated to 10521 and my Nokia Lumia 1020 is working just fine.
    12-10-2013 02:59 PM
  3. Yitzhak Khabinsky's Avatar
    I re-booted the phone few times already.
    It didn't help.

    IMHO, the problem is because the step 3 out of 6 “Migrating your data” never ran.
    It seems that all apps were never migrated.

    The question is how to repair the installation?
    12-10-2013 03:09 PM
  4. bozza72's Avatar
    hard reset i had this wirh the launch of gdr3 preview
    12-10-2013 03:13 PM
  5. Yitzhak Khabinsky's Avatar
    What will I lose by doing the hard reset?
    12-10-2013 03:19 PM
  6. Martsicky's Avatar
    All apps data (e.g. games progress), app settings and files saved in phone memory.
    12-10-2013 03:23 PM
  7. Yitzhak Khabinsky's Avatar
    I don't want to do that.
    All what I need to do is to restart the failed installation or force it to continue from the step 3 out of 6 “Migrating your data”
    12-10-2013 03:26 PM
  8. Martsicky's Avatar
    I think it's impossible now. you can't bring it back to that specified moment it just failed to update correctly.
    I'm not sure though.
    12-10-2013 03:28 PM
  9. TSR_MAV3R1K's Avatar
    Hey, I'm updating my Lumia 720 right now, and it shows only total of "5 STEPS" ? Where did you see 6 ??
    12-10-2013 03:57 PM
  10. JoeRollerfan's Avatar
    I've been told to try adding a new keyboard language in the Keyboard settings, because this triggers a recompile of the .NET system libraries (which may have been left uncompiled in an incomplete upgrade). Go figure.
    12-10-2013 04:43 PM
  11. TSR_MAV3R1K's Avatar
    well, that's too much to figure out. Although the update has finished installing on my Lumia 720, and it's really cool. The apps are opening really fast, app switching and resuming speed increased, also the touch has improved with immediate response. And just so you know, as soon as the update finished, it showed an "Update Complete" message. I guess the problem with your update is related to internal storage, Because mine update showed an error while in "Preparing to install" phase, and asked me to clear up some memory and try again tomorrow (Literally). Well, I cleared up, restarted my phone and viola, installation began.
    12-10-2013 04:50 PM
  12. Yitzhak Khabinsky's Avatar
    The issue is RESOLVED.

    I followed JoeRollerfan's advice and added one more language to the keyboard settings.
    After that it was a reboot, and the missing steps from the OS upgrade installation showed up:
    Almost Done
    Migrating your data (step 3 of 6) %%


    The phone is back to be fully operational. All apps are working.

    JoeRollerfan, thanks a lot.
    bozza72 and Ssrki like this.
    12-10-2013 06:09 PM
  13. bozza72's Avatar
    Thanks for the update ok now go ahead and set my update going :)


    edit ok i updated and have the same problem as you , trying to download a new keyboard language but it just say preparing to download and its been like that a while.....
    Last edited by bozza72; 12-10-2013 at 11:19 PM.
    12-10-2013 10:52 PM
  14. Ashish Kakade05's Avatar
    I'm unable to connect....error code 8007ee what should i do?? I'm from India running Lumia 520....i also had gdr3 update preview version....
    12-10-2013 11:24 PM
  15. chandra mohan's Avatar
    Hi guys im using L920 wit preview of developer ! And I hav also received an update .. Is there any steps to do before downloading and installing ?
    12-11-2013 01:28 AM
  16. chandra mohan's Avatar
    Battery performance has improved a lot , smother , and faster .. I think Its gr8 ����
    12-11-2013 09:53 AM
  17. Edward Rychwalski's Avatar
    The issue is RESOLVED.



    I followed JoeRollerfan's advice and added one more language to the keyboard settings.

    After that it was a reboot, and the missing steps from the OS upgrade installation showed up:

    Almost Done

    Migrating your data (step 3 of 6) %%




    The phone is back to be fully operational. All apps are working.



    JoeRollerfan, thanks a lot.



    could you link to the process you used to install the new keyboard language. I have done it on wp7 but never wp8
    12-16-2013 07:46 AM
  18. Jimmy Ivory's Avatar
    I've been told to try adding a new keyboard language in the Keyboard settings, because this triggers a recompile of the .NET system libraries (which may have been left uncompiled in an incomplete upgrade). Go figure.
    You just saved me (or rather my phone from getting stomped). I thought the update had completed. After that, 80% of the apps I tried to open would immediately terminate. new keyboard fixed it.

    could you link to the process you used to install the new keyboard language. I have done it on wp7 but never wp8
    to install, go to Settings, find Keyboard, then it should be obvious
    Edward Rychwalski likes this.
    12-16-2013 06:34 PM

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