1. bertles's Avatar
    In Outlook on my 925, I have just received an email with a 38kb .xlsx file and tap to download it.

    5 minutes later and it still won't open. I have 5 bars of 3G in central London.

    What's the issue?
    01-10-2014 02:08 AM
  2. Lloyyd's Avatar
    Add the Email Account as an Exchange account - should be fixed then.. I had the same problem with my Gmail which I added as a Google Account. After I added it as a an Exchanged everything got faster
    01-10-2014 02:50 AM
  3. magicaltastic's Avatar
    I had the same problem with any attachments, I was using IMAP but only had problems on the phone, not through webmail or through my Nexus 7. I removed the account from my phone, added it back in, and everything works fine now with exactly the same settings. Think there was some cache data problem on my phone or similar...
    bertles likes this.
    01-10-2014 06:31 AM

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