1. spizzlee's Avatar
    I just tried to set up my new Lumia and everything went fine, but I get error 86000C0A. I was able to add a separate outlook account but id like the built in version to work. Any solutions? Looked around and couldn't find anything :/
    01-11-2014 11:08 PM
  2. Laura Knotek's Avatar
    Do you have SMS backup turned on? According to this thread, SMS backup was the cause of the error.
    01-11-2014 11:14 PM
  3. Rhiannon Frencher's Avatar
    I had the same problem, my error code read 86000C0A. I did what the SMS backup thread suggested and it worked! Go to Settings>Applications>Messaging>Text message backup>Off.
    Joseph Lewkovich likes this.
    01-13-2014 04:44 PM
  4. sHAYM4N's Avatar
    Just having this today with my brand new 1020, tried turning sms backup off, three hard resets and still no joy :( Anyone else found another solution?
    01-30-2014 02:21 PM
  5. nimoranthu's Avatar
    Just having this today with my brand new 1020, tried turning sms backup off, three hard resets and still no joy :( Anyone else found another solution?
    Try changing the server. I left SMS back up on and changed the server a few times until SMS back up had restored all of my messages.

    try dub-m@hotmail.com for a start.
    01-31-2014 04:08 AM
  6. MrHas's Avatar
    Hi guys,

    Interestingly enough, I used microsoft tech support chat for windows phone last night and got to the point that they needed to escalate my case. However, since i emptied my Trash items within my hotmail/outlook account and stopped Trash from being sync, this error has gone.

    Might be worth trying if you guys can, if you still get the error whilst trying to de-sync the foler keep trying.

    On a side note, i did use a number of server addresses and used them (cycled through them) which Ill tell you here:

    dub402-m.hotmail.com
    dub406-m.hotmail.com
    dub-m.hotmail.com
    bay-m.hotmail.com
    bay406-m.hotmail.com

    By using these servers, I eventually managed to get the phone to sync.

    Hope this helps you guys :)

    JH
    jfa1 and DriessenbeeR like this.
    02-13-2014 02:20 AM
  7. genuine555's Avatar
    Normally if you just enter m.hotmail.com it also works. It should direct to the nearest connectable node.
    spizzlee likes this.
    02-15-2014 08:19 PM
  8. dwbmb's Avatar
    Oh god thank you. tried several variations of server name and it finally started to work with SMS backup turned ON. Funny is that after this it automatically set up the same server as that original one, but this time it started to work by some miracle.
    03-25-2014 06:28 AM
  9. ahmadreza lak's Avatar
    hi my phon not cconectino please help me.i can not read engelish very good
    06-03-2014 04:06 AM

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