1. TheBedroom's Avatar
    Hi All,

    after upgrading my Lumia 720 to Lumia Black, i'm experiencing a lot of crashes... most of them happen without using the phone, simply i found it rebooted...
    It's a sort of hell.. :(((
    at the end, the previous version was more stable (not at all, but at least with less frequent crashes)
    Am i the only one ?
    Is it possible to downgrade to the previous os version ? in which way ?

    thanks in advance..
    02-11-2014 10:21 AM
  2. N_LaRUE's Avatar
    There might be a way to go back I think but it's means flashing your ROM.

    If you haven't tried a soft reset, try that first. Volume down and power button until phone vibrates then let go.

    Next option is to try a hard reset. Settings -> About -> Reset phone.

    This will wipe everything from your phone so be sure to backup.

    Last option you can look at is using this (requires PC): http://forums.windowscentral.com/win...very-tool.html

    It will install a fresh firmware. It will completely wipe everything from your phone.

    I'm guessing your firmware got corrupted somehow but I can't say that for certain.
    TheBedroom likes this.
    02-11-2014 10:28 AM

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