can't answer call if lockscreen is password protected

[aria_wira]

Hi, when calls coming sometimes i have 'greyed' button so i can't answer calls nor hold it. However this only happens only if i protect the lockscreen with password. Is there any solution for this? It's really annoying because lockscreen password is important for me.

P.S: I'm using lumia 620 amber update.

 

[Laura Knotek]

That's strange. I use a password on my 920, and I'm able to answer calls even when the screen is locked.

 

[kb4000]

I've never had that issue with my phones. I have Lumia 928 with Black and I had a Samsung Focus. On WP 7.0 - 7.8. Never seen that before.

 

[AV2RY]

I don't think it will work but I'd try, disabling psw, soft reset, enable psw and check it

 

[aria_wira]

I don't think it will work but I'd try, disabling psw, soft reset, enable psw and check it

i'll try it. But, did you experienced the problem?

I've never had that issue with my phones. I have Lumia 928 with Black and I had a Samsung Focus. On WP 7.0 - 7.8. Never seen that before.

That's strange. I use a password on my 920, and I'm able to answer calls even when the screen is locked.

thx for your fast response, I think I'll just wait for black update, maybe it fixed in black, cause it's really hard to take a screenshot and it rarely happens

 

[kb4000]

Good luck

 

[teckris]

hm.. May be u have company!!

There are other 620 reacting same. but problem is not with security code. normally when my 620 behaves like this, i just lock phone with lock button.. clean up screen with a swipe on cloth [normally that i wear ] and press lock button again to unlock. mostly it will be alive now and u can press answer!
make sure u do it quickly