04-15-2014 03:51 PM
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  1. Chenchuu's Avatar
    Chenchuu
    After i updated to 8.1, i couldn't turn on WiFi nor use my mobile data connection. When i try to turn on WiFi, i get this error message:
    wp_ss_20140414_0001-1-.png
    And
    I tried rebooting, soft reset, taking off the battery, but still doesn't work
    Help me please :(
    04-14-2014 04:15 PM
  2. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    Did you try restarting :P
    04-14-2014 04:52 PM
  3. engineermoore's Avatar
    engineermoore
    Microsoft are aware of this issue. Keep an eye on this thread for a potential solution.

    No Internet access on Windows Phone 8.1
    04-14-2014 05:19 PM
  4. Chenchuu's Avatar
    Chenchuu
    Yeah, i read that just after i posted this. I solved it with a hard reset :P
    Thanks anyway
    04-14-2014 06:01 PM
  5. engineermoore's Avatar
    engineermoore
    Originally Posted by Chenchuu
    Yeah, i read that just after i posted this. I solved it with a hard reset :P
    Thanks anyway
    Glad it sorted. I have tried multiple hard resets and its still not working :'(
    04-14-2014 06:05 PM
  7. DrewT3's Avatar
    DrewT3
    I had the same issue on my 920 - a hard reset (in the settings - about menu) fixed it for me.
    04-14-2014 08:58 PM
  8. Chenchuu's Avatar
    Chenchuu
    Originally Posted by engineermoore
    Glad it sorted. I have tried multiple hard resets and its still not working :'(
    Model?
    04-15-2014 03:51 PM
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