1. majster007's Avatar

    I have numerous problems with WP 8.1 so i wanted to downgrade back to 8.0 (I have a Lumia 1520)
    I installed the Nokia Software Recovery Tool 1.3.1 and connected my phone.
    After recognizing my phone it stopped and displayed the following message:
    "Software package not available for this phone"

    WTF? Can pls someone help me! I can t find annything about my problem with google.....
    05-01-2014 11:05 AM
  2. panchovx's Avatar
    Wich one is the rm number of your Phone? Have you tried with Nokia care suite?
    05-01-2014 11:19 AM
  3. howiewolverine's Avatar
    I had the same issue. Use the Nokia Software Updater for Retail instead. Download the software, open it, and then connect your phone.
    05-01-2014 11:29 AM
  4. majster007's Avatar
    05-01-2014 11:35 AM
  5. majster007's Avatar
    I downloaded the Nokia Software Updater for Retail...... the program sais: " Update package was not found on srver " :(
    05-01-2014 12:08 PM
  6. panchovx's Avatar
    I think that maybe NSUFR don't have yet any of lumia 1520 roms. Maybe if you could get some rm 937 rom and flash it with Nokia care suite instead?
    05-01-2014 02:04 PM
  7. Dhananjay Patade's Avatar
    Unable to update lumia 620.

    Update download is complete but now stuck on 100 % from 40 minutes.

    plz help
    05-08-2014 11:30 AM
  8. Pawlee's Avatar
    I had problems with one of the Nokia firmware tools that I found on the internet… I think I used the software detailed here FAQ - FAQ - How can I recover/reset/restore my phone software? - Nokia - UK and it did it… the one I used first time round came up with an error similar to yours. Worth a try at least (from what I can see it's largely the same kinda program)

    I think there's Software Updater and Software Recovery tool… This is the recovery tool. The software updater was the one that didn't work for me.
    05-08-2014 12:28 PM
  9. Sanchit Kanwar's Avatar

    My software download stops in midway and shows screen as shown.

    How to solve it ?
    08-14-2014 12:41 PM
  10. Toto_O's Avatar
    Hi, i have big battery drain with WP8.1 final, i want to downgrade to WP8.0 but i have a problem too with my lumia 520 : when the file is downloaded, Nokia software updater for retail (last version) and Nokia software recevery tools (last version too...) say :

    3058.50000.1425.005 (RM-914) is corrupted, please download again.

    I do it 10x...nothing to do...

    Any idea , thx a lot !
    08-21-2014 05:12 AM
  11. Nathan Jo's Avatar
    I have tried this tool so many times and getting the same error "There is problem connecting to the service. Please check your firewall and virus protection settings and trying again". It shows up after downloading 500MB of data. Each time am getting this issue exactly at this point.
    08-24-2014 03:56 AM
  12. Abhigyan Arora's Avatar
    I had the same issue with Lumia 820.

    The problem is with the firewall. The firewall does not allow the program to search for the OS on Nokia's servers. Disable it for the the recovery tool and you should be sorted.
    Guytronic likes this.
    09-14-2014 02:08 AM
  13. Chee Hong's Avatar
    After it finished downloading till 100%, it restarts the download again. I was like, what the ****? Need to wait 1 more hour to download?
    09-14-2014 03:39 AM

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