Can't Connect to store

[Skanic]

Hi, i am on windows phone 8.1 Lumia 925 Norway. and since a week i can't access the store anymore, it always says can't connect to store. I tried soft reset and hard reset but it still wont work.

 

[Guytronic]

Hi there Skanic.
Let's see if we can figure the problem out here.
This was a problem for many initially after installing the preview.

How long have you been at 8.1?
Did you re-enter your Microsoft account information after taking the preview?
Can you log on to the Microsoft account via desktop then see the store from there?

I get "Can't connect to the store" at times also.
This normally doesn't last long for me however.

 

[jeetu4444]

I think store is down for some people... My friend had Lumia 1020 which is on windows 8 he also cannot connect to store since 2 days....i think some work is going on... Thou ism on 8.1 on 1020 and my store is working fine

 

[Skanic]

Hi there Skanic.
Let's see if we can figure the problem out here.
This was a problem for many initially after installing the preview.

How long have you been at 8.1?
Did you re-enter your Microsoft account information after taking the preview?
Can you log on to the Microsoft account via desktop then see the store from there?

I get "Can't connect to the store" at times also.
This normally doesn't last long for me however.

I have been on 8.1 since release.
Yes i reentered the MS account info.
Yes i can login from the desktop.

The store works on my brothers Lumia 920 which runs Windows Phone 8 Lumia Black.

 

[Guytronic]

Is a good wi-fi signal available?

 

[Skanic]

Is a good wi-fi signal available?

Yes i have a perfect wifi signal.

edit: Turns out it was my router an Asus RT-N65U N750 that caused it a restart should fix it.

 

[Guytronic]

Yes i have a perfect wifi signal.

edit: Turns out it was my router an Asus RT-N65U N750 that caused it a restart should fix it.

Great news!

 

[beerbaron123]

I have the same problem. I'm on 8.0 but I also have an Asus router. I can connect to the store from other WiFi networks but not at home. It used to work and then stopped at some point.

what was the router problem you had?

 

[CarieB]

Hi I had same problems with Nokia Lumia , spoke to phone provider they were as much use as a chocolate T pot. However played about with setting and solved my problem. Dont know if ir will work for you guys but here is what I did. I went to settings system access point and changed select operator to mine. I dont know why it had changed but it had. Now all is working well