1. Carlyle Fitzgerald's Avatar
    Hi, everyone...

    I have a Nokia Lumia 920 on AT&T. I tried to update to newest OS this morning, and my phone is now stuck with a message that says "Process initialization failed." It won't power off, so I can't restart it; the power button does nothing.

    This is my work phone, and I'm on call this week.

    Is there anything I can do?


    Carlyle Fitzgerald
    06-04-2014 04:59 AM
  2. Carlyle Fitzgerald's Avatar
    Please disregard. I found it.

    Sorry! I went into panic mode because it's my work phone.

    Laura Knotek likes this.
    06-04-2014 05:29 AM
  3. John Fieser's Avatar
    What did you do toy fix this? I am getting the same error on my 920.
    07-05-2014 02:14 PM
  4. viluanha's Avatar
    Hi All,

    I have an issue with my nokia lumia 920. I get a "Process Initialization failed" message and can't power on the phone. Can someday suggest how to fix this?

    05-08-2015 11:46 PM

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