1. allysisa's Avatar
    Hi there today I installed the 8.1 on my lumiA 625 and noticed now that whats doesn't work after the update, it worked but an erroe came up I just ok it then updated itself and 8 more apps and now its just saying reverify which ive done but its not sending me the code to enter..... shou;d I do a hard reset as when it loaded aftr the update everything looked same i.e names people etc

    how would I do a hard reset ? if needed

    Thanks in advance
    06-27-2014 03:21 PM
  2. aximtreo's Avatar
    I would recommend that you do a hard reset if you continue to have problems. I did one before I installed 8.1 and again after installation. I'm more cautious than most.

    If you decide to do a hard reset, go to settings, about, reset your phone. Good luck.
    06-27-2014 04:06 PM
  3. allysisa's Avatar
    did a hard reset thanks I just cant get whaspp to work it saying sending code but I never get it so I cant use it grrrr
    06-27-2014 04:30 PM

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