[zandos]

Hi everyone. I own a Lumia 1020 for 6 months now. Everything is great with this phone. The last few days I noticed that while I charge my phone and still use it, the battery drains or not charging at all. If I put it down though charges but not as quick as before. Btw I have Lumia cyan and update 1 on my phone (dev preview) anyone else with this? Is it normal? Thanks

[Microsoftjunkie]

Are you using the charger it came with?

[zandos]

Are you using the charger it came with?

Yes!

[Dreamspell]

Are you charging it from the same source/outlet as always?

[bajajchirag123]

battery drainage issue is with many user..as while charging it take much battery and none of it is left to charge your phone .. I would recommend u too downgrade ur preview for dev. and install the official one..:)

[zandos]

Are you charging it from the same source/outlet as always?

I am charging the phone as I do everyday since I got it!

[zandos]

battery drainage issue is with many user..as while charging it take much battery and none of it is left to charge your phone .. I would recommend u too downgrade ur preview for dev. and install the official one..:)

I had to downgrade once to get the cyan update and roll back to the dev prev. To get the update 1 because I got used to the folders!
Can I downgrade again? And is the update 1 available yet? Thank u all for responses

[Noob1ee]

Have you tried soft resetting your phone? That usually helps.

[zandos]

Have you tried soft resetting your phone? That usually helps.

I will try now.... Thanks!