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  1. dw852's Avatar
    Hi guys,
    Today I get a message of apn update, then I go for it and update. After the update, the apn setting can't be open again. I've tried restarted my phone, but the problem continues.
    What should I do?

    Thanks.
    01-23-2015 07:57 AM
  2. pankaj981's Avatar
    Are you talking about Access Point?
    01-23-2015 08:05 AM
  3. dw852's Avatar
    I suppose it is. Never use it before. Just curious after update. Is it ok if the setting can't be open?

    apn.jpg
    01-23-2015 11:49 PM
  4. pankaj981's Avatar
    Haven't seen that setting before, what phone is that?
    01-24-2015 03:24 AM
  5. RoyalX's Avatar
    I've got the same sh**.
    This is a version 1.0.1.4 update of 01/22/2015
    see http://www.windowsphone.com/en-us/st...-9942869b9bc4?

    After update I cannot open it anymore, it just returns back to the System menu. And before I could get in the settings.

    I don't think it has to be like that, cause there is an option to set APN manually.
    So we have to get in the settings.
    01-25-2015 04:54 AM
  6. pankaj981's Avatar
    Well okay, looks like this is a system app for Samsung Windows Phones. If you can manually set the APN under cellular+settings then uninstalling this "apn" app would be your best bet. To uninstall it, set your phone's date time year to sometime in 2115. Then come back to the apn app under settings, it should prompt you to uninstall it. Once uninstalled, change the year back to 2015 and reboot
    01-25-2015 09:31 AM
  7. RoyalX's Avatar
    Thanks Pankaj it worked.
    But now I don't have any APN settings anymore in the menu. Not even the old version.
    Is there a way to get the old one back?
    Or is this only possible with a hard reset?
    Last edited by RoyalX; 01-25-2015 at 10:56 AM.
    01-25-2015 10:03 AM
  8. pankaj981's Avatar
    If you have editable apn settings under cellular+settings then you won't need this app
    01-25-2015 07:58 PM
  9. RoyalX's Avatar
    We don't have option cellular+settings in WP8. This came in WP8.1
    APN settings is a seperate option in WP8.
    Laura Knotek likes this.
    01-26-2015 01:31 AM
  10. dw852's Avatar
    It does. You can add apn under the cellular setting.
    I don't know when I'd installed this apn setting at the very first place. I don't think I picked it up from the market. It must be the system app been pushed to my phone.
    01-26-2015 05:53 AM
  11. dw852's Avatar
    Well okay, looks like this is a system app for Samsung Windows Phones. If you can manually set the APN under cellular+settings then uninstalling this "apn" app would be your best bet. To uninstall it, set your phone's date time year to sometime in 2115. Then come back to the apn app under settings, it should prompt you to uninstall it. Once uninstalled, change the year back to 2015 and reboot
    Thanks dude. It works.
    pankaj981 likes this.
    01-26-2015 05:55 AM
  12. pankaj981's Avatar
    We don't have option cellular+settings in WP8. This came in WP8.1
    APN settings is a seperate option in WP8.
    Okay I don't recollect correctly but there should be an editable APN settings under cellular settings. On some phones (ROMs) that setting is disabled. Not sure about your phone's ROM
    01-26-2015 09:12 AM
  13. RoyalX's Avatar
    Another update on 01/27/2015 with version number 1.0.1.5
    Sadly it has the same bug as the version before in WP8
    01-27-2015 07:44 AM
  14. Boris NevermorE's Avatar
    I posted this in another thread, but since this thread deals with this particular bug/problem/or else, I will share the screenshot i made from my phone. I am on Samsung ATIV S i8750, running latest official WP8.1.1 (OS + Samsung FW, no PfD). I got 2 apn updates in the last 10 days, seems it's working without a problem for me.
    Here's the screenshot:
    apn.png
    Harrie-S and pankaj981 like this.
    01-27-2015 02:30 PM
  15. RoyalX's Avatar
    So there you go, this update is meant for WP8.1 and not for WP8.0
    Before the updates it was working fine for me on WP8.0, just like the screenshots from Boris.
    And afterwards it doesn't even open no more.

    Thanks Samsung for another bogus sh*t!
    Boris NevermorE likes this.
    01-28-2015 04:48 AM
  16. pankaj981's Avatar
    So there you go, this update is meant for WP8.1 and not for WP8.0
    Before the updates it was working fine for me on WP8.0, just like the screenshots from Boris.
    And afterwards it doesn't even open no more.

    Thanks Samsung for another bogus sh*t!

    Are you on a Canadian T899M? If not I would check with Boris (above poster) on how to get the 8.1.1 update on the Ativ S. He has been quite helpful to a lot folks here for getting 8.1.1 on their Ativ Ss
    Boris NevermorE likes this.
    01-28-2015 08:19 AM
  17. RoyalX's Avatar
    Are you on a Canadian T899M? If not I would check with Boris (above poster) on how to get the 8.1.1 update on the Ativ S. He has been quite helpful to a lot folks here for getting 8.1.1 on their Ativ Ss
    Nope not on the Canadian version of the Ativ S.
    But thanks, I know how to get manually to WP8.1.
    There must be a reason why Samsung did not pushed the update to all of them.
    Never mind.
    01-28-2015 10:03 AM
  18. dw852's Avatar
    The problem is, mine can't open the apn option.
    03-13-2015 11:01 PM
  19. anmizzon's Avatar
    Hi Guys!

    I live in Italy but having the same problem unfortunately!!! My phone is OS version 8.10.14203.306.

    I have tried uninstalling the damned apn but once it is cellur settings for apn editing are nowhere to be found!!!

    Any suggestions on how to re-enabled this settings (I believe they where disabled once samsung's apn app was installed).

    Simply uninstalling and rebooting does not restore the system app.

    I would really like not to have to hard reset... and thank you Samsung so much for this FXXXXXG mess of an app!!!

    thank you all for any help!
    03-18-2015 05:50 AM
  20. anmizzon's Avatar
    Hello again,

    I have an update with a little workaround that seems to be doing the trick.

    Once you unistalled the apn from Samsung go back to the store and search for apn again.

    the search will return, among others further down the list, this: APNs... which is the apn with LTE settings for Verizon.

    store-search.jpg
    Attachment 99941
    Attachment 99942

    Install it and then open it. You can now add a new apn with your own settings.

    Although it won't allow you to edit/delete the preset verizon apn (which is greyed out), you will notice that adding a new apn will change the verizon apn itself (which will now show the same apn settings you just added). In my case you can see it shows apn setting for 3HG Italia: tre.it

    Attachment 99943

    It's not perfect and samsung should really get their act together, but 5 minutes ago I had no internet at all on my mobile and this beats that anytime.....

    hope you found this useful...
    03-18-2015 06:53 AM
  21. RoyalX's Avatar
    The problem is, mine can't open the apn option.
    I got the previous APN back with a hard reset. And a day later I got the new version of the APN as an update.
    But this time I will not install it.

    Is there a way to get rid of this update. So I won't see it anymore in my store updates?

    By the way, the complaints about this update have increased in the Reviews and it also occures on WP8.1
    03-29-2015 10:21 AM
  22. samevo8's Avatar
    The problem I'm having is that I cannot "add new access point" (grayed out) or edit the exiting "LTE - Verizon Internet" APN. I have a Windows Ativ SE W750, using Straight Talk (on Verizon's network.) Want to change the APN settings to Straight Talk's tfdata APN.

    Anyone found a way to add an APN? My option is grayed out.
    07-01-2015 11:46 AM

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