05-10-2015 08:05 AM
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  1. Yasin Shekhani's Avatar
    Yasin Shekhani
    I have a Nokia Lumia 625, however yesterday the battery was drained - so I plugged in the factory charger and allowed 20 mins for it to charge up - it now has some sort of issue as its not powering back on seems to be in a loop it brings up the 'nokia' logo but then switched back off. Cant carry out a hard reset as the battery still seems to be dead. Any help will be much appreciated. :)
    05-09-2015 07:12 PM
  2. gpobernardo's Avatar
    gpobernardo
    Moderator
    Fully draining a Li-ion battery, which is what is found in most modern electronic devices, is not advisable.

    Since 20 minutes of charging didn't do anything, it does seem like your battery is "dead". You might need to have the battery replaced in a service center.

    And welcome to Windows Central.
    05-10-2015 08:05 AM
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