10525.1004 update on Lumia 1520: stuck between updates?

[Fermin Sanchez]

Hello

I'm on the "fast" ring and saw the update this morning, actually the two updates 10514 and 10536.1004. After the first boot, I'm now on 10536.1000, (by the way still with the "loading...." bug on start menu) and the phone is trying to download the second update. Unfortunately, it stays at 0% download progress.

There seems to be some online activity, since first it shows only "updates are available" and after a few minutes that text is replaced by which update (10536.1004). But other than that, nothing much seems to happen.

I'll try a soft reset next and see what happens. Any other suggestions short of hard reset and/or reverting to 8.1 with the recovery tool and doing a direct update to 10536.1004? Thanks!

Fermin

 

[Teo Bartulovic]

I'll suggest to be patient, downloading should start, it is just a question of time

 

[Fermin Sanchez]

I'll suggest to be patient, downloading should start, it is just a question of time

I'm in the "fast" ring - so much for me being the "patient" type .... :excited:

 

[Teo Bartulovic]

Hahaha, good one

 

[Teo Bartulovic]

but in that case...you can always switch back tu 8.1 and than update directly to 004...

 

[Ivan05il]

On Gabe Aul's twitter people say that restarting the phone helped them. Not that it helped me, but it's worth a try. I think there might be another cockup, this time on MS servers.

ETA: apparently there's a bug that allows download of the update to unsupported phones. maybe it prevents downloading it to the ones that are supported, you know, one more NOT than necessary Or they pulled the update, again, before they fix the phone detection. Or **** happened.

 

[Fermin Sanchez]

I did the soft reset, since the phone wasn't downloading anything (at least it looked like it didn't). Now I'm on "updates are available", no more details about which version. I'm guessing a holdup somewhere on Microsoft's update servers. I'll wait...

 

[Mathew K Jose]

See guys..dont interrupt the process.Let it be its own.Be patient.It took me nearly 5 hours for the whole process.So just wait.

 

[adesonic]

Mine took ages, left it alone went to the shops, had some breakfast, walked the dog all done when I got back (about 2 hours)

 

[Fermin Sanchez]

YAY! Finally doing it, just jumped from 0% to 4, 6 and currently 14%. Fingers crossed... :smile:

 

[nmercy]

Yeah, my 735 was stuck at 0% all night. I ended up just putting it back to 8.1 and then upgraded... so far seems to be working, updated in about an hour and a half including the download.