830 Lumia has lost microphone unless in speaker mode?

PopB516

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Mar 30, 2016
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830 Lumia has lost microphone unless in speaker mode

Lumia 830 running Windows 10 Phone 8.1 Update 2 has lost microphone unless in speaker mode. Reset phone and microphone recovered for one call only, then problem returned. Can no longer talk to girlfriend with wife in room.
 
Re: 830 Lumia has lost microphone unless in speaker mode

Have same issue on L830 running 8.1. Issue is caused by faulty or gunked up headphone jack : the inline microphone detector status stays stuck to "on", therefore it mutes the phone microphone. This also affects Cortana: She can't hear you anymore either, unless you actually plug a headphone with inline microphone... You can confirm the microphone is still working by taking a video or recorder app.
It's a real PITA. Tried cleaning with compressed air and it worked but only for a short while.
Let me know if you find a permanent solution to this
 
Re: 830 Lumia has lost microphone unless in speaker mode

Update :
Tapping he phone and cleaning the headphone jack wasn't fixing the problem anymore, so I opened the phone, removed the headphone jack and cleaned it up some more. This worked for a while, but it's busted again now.

I have ordered 2x replacement headphone jacks to replace the faulting one currently in the phone. They sell for about $6 on eBay. This should be a permanent fix.