950 XL microphone level very low

kwright62

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Feb 9, 2014
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My microphone level is so low I have to use a blue tooth headset or the speaker phone mode. I'm on RTM OS. Anyone with similar problem?
 

MAK11

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Jul 21, 2016
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Is it low even when recording videos? If it is then is usually means that one of the mics (the one on top next to the headphone-jack is dead. Had this issue on my Lumia 920, 925 & 930 (had to send all 3 to repair for a new Mic)
 

kwright62

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Feb 9, 2014
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The microphones are dead with all applications and no change after a factory reset. Got the phone 12.24.17 so it is still on warranty. Had to buy a duplicate while this phone is getting fixed.
 

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