Album art doesn't show on lockscreen--how do I fix it?

[AirSlab]

I simply cannot get it to work. My albums all have art and most have that cool "background image" thing, but it's just not showing on the lockscreen no matter how many time I toggle the option off and back on again.

 

[Laura Knotek]

What device do you have? What OS version and firmware version are you running? Are you using the Xbox Music app or something else?

 

[Aniket Bhat]

Kinda same problem here.. Can't add MixRadio to the lockscreen.. XBM artist background isn't supported in India...
L520 WP8.1+Cyan

 

[AirSlab]

I simply cannot get it to work. My albums all have art and most have that cool "background image" thing, but it's just not showing on the lockscreen no matter how many time I toggle the option off and back on again.

Right, sorry.

Nokia Lumia 930, Windows Phone 8.10 Lumia Cyan, Firmware version 020061....etc. And I'm using Xbox Music, updated to the latest version.

 

[Estefferson lincoln]

Same problem here. L925 wp8.1 + cyan