I've been a VZW customer for roughly the past decade. Lately I've been strongly considering switching to AT&T due to their greater support of WP. I've done a fair bit of research into their plans online, and I also stopped by an AT&T store the other day to check out the Lumia 1520 (which I loved).
I'm a bit confused about what my options are as far as potentially purchasing my new device from a non-AT&T source, i.e. the Windows Store, vs purchasing a device on-contract through AT&T themselves. I see no way online to note that you're bringing in an "outside" device (essentially just purchasing service rather than service + a device). When I was at the AT&T store the rep said that the "No Annual Contract" option (as it's called online) was "only for people who were already customers of AT&T after their initial contract had expired." This sounds bogus to me. My feeling is I am supposed to be able to purchase my device at the Microsoft Store if I want, and then I would bring it to an AT&T location for activation (I know I would pay the $36 activation fee), and then I would be able to use it "off-contract". Do I really have to be an existing AT&T customer to do this?
I'm wondering if anyone can confirm?
I'm a bit confused about what my options are as far as potentially purchasing my new device from a non-AT&T source, i.e. the Windows Store, vs purchasing a device on-contract through AT&T themselves. I see no way online to note that you're bringing in an "outside" device (essentially just purchasing service rather than service + a device). When I was at the AT&T store the rep said that the "No Annual Contract" option (as it's called online) was "only for people who were already customers of AT&T after their initial contract had expired." This sounds bogus to me. My feeling is I am supposed to be able to purchase my device at the Microsoft Store if I want, and then I would bring it to an AT&T location for activation (I know I would pay the $36 activation fee), and then I would be able to use it "off-contract". Do I really have to be an existing AT&T customer to do this?
I'm wondering if anyone can confirm?