We have gone through all this a while back in the UK.
The ASA (Advertising Standards Authority) stepped in and published it's guidlines on 'Unlimited' claims.
"Unlimited" Broadband / Mobile Data Rules
* The term "unlimited" can only be used if the customer incurs no additional charge or suspension of service as a consequence of exceeding a usage threshold associated with a Fair Usage Policy (FUP), a traffic management policy or similar.
* Limitations that do affect the speed or usage of the service must also be moderate only and clearly explained in the advertisement.
So in the UK now, you can't get away with saying your service is unlimited if you charge extra after any FUP applies and you MUST explain any limitations in your advertising clearly. It must NOT be in small print.
Do AT&T mention their throttling / limits at all in any advertising ?
The ASA have the power to impose huge fines if advertising rules are breached, and have done so.
I'll have a wee word with 3 and see if they will set up in the US palandri.
Can you imagine if they successfully launched the same Tariffs as they have here, there ?
Sorry ninjaap another UK word I guess. Em I guess you call them plans ?
I'll have a wee word with 3 and see if they will set up in the US palandri.
Can you imagine if they successfully launched the same Tariffs as they have here, there ?
I suspect every other carrier dirty book of tricks would come into play to stop them though.
Guess they could maybe buy T-Mobile? :straight:
Then I woke up!![]()
Sorry ninjaap another UK word I guess. Em I guess you call them plans ?
I just meant the monthly fee you pay.
Dictionary Entry
A charge or list of charges for services.
I have said if anyone bought tmobile and actually invested in it and based plans like uk or european plans they would gain market share extremely quickly
You'll probably never ever find that out unfortunately bush715.I have said if anyone bought tmobile and actually invested in it and based plans like uk or european plans they would gain market share extremely quickly
I think they need to fix customer service so that it's good and consistent, improve their coverage, and get better phones (Windows Phones).
No that's fine ninjaap, I'm suitably impressed.
Well a bloke is a slang word for a male, but we would say 'see that bloke over there' or 'that bloke is nuts.'
Wouldn't really say thanks bloke. But you done well.![]()
The biggest thing is invest in a lte network and change the misconception of their so so customer services
