AT&T to start throttling users after 2GB

[ninjaap]

Well I think them blokes at ATT need a stern kick in the arse.

 

[TheWeeBear]

Well I think them blokes at ATT need a stern kick in the arse.

Absolutely Perfect!

 

[TheWeeBear]

Oh dear we seem to have hijacked mt1202's thread he won't be pleased.

Quick get back on topic before he comes back. :dry

 

[bush715]

So instead of "Thanks bloke," you would say, Thanks ______ ?



It's going to cost quite a lot to invest in an LTE network, but yes, they need to. I haven't had problems with their customer service, but I know other people have which is why I say it needs to be consistent.

I am actually writing a paper on tmobile for my business management final. The biggest thing they could do is get fcc funding for rural broadband development. Also more funding is available for low income plan structures which could be based off of their uk counterparts pricing structure. Both of these would give them some serious money to invest in network upgrades and customer service policy reform

 

[theefman]

We have gone through all this a while back in the UK.

The ASA (Advertising Standards Authority) stepped in and published it's guidlines on 'Unlimited' claims.

"Unlimited" Broadband / Mobile Data Rules

* The term "unlimited" can only be used if the customer incurs no additional charge or suspension of service as a consequence of exceeding a usage threshold associated with a Fair Usage Policy (FUP), a traffic management policy or similar.

* Limitations that do affect the speed or usage of the service must also be moderate only and clearly explained in the advertisement.

So in the UK now, you can't get away with saying your service is unlimited if you charge extra after any FUP applies and you MUST explain any limitations in your advertising clearly. It must NOT be in small print.

Do AT&T mention their throttling / limits at all in any advertising ?

The ASA have the power to impose huge fines if advertising rules are breached, and have done so.

Unfortunately, in the US the carriers make their own rules and get away with it.