Attention! Possible Lumia 920 design defect

[Tetegra]

Here's the pics. In the first pic you can easily identify the gap between the frame and the upper screen. In the 2nd pic is me pressing the top of the phone, you could see no gap at all in this pic. The first and second pic are the same one, don't know what's wrong with the pic preview function, sorry about that guys.
https://skydrive.live.com/redir?resid=CBF29479AE7FD0BF!598&authkey=!AMPWNy2AO0OmgM4
https://skydrive.live.com/redir?resid=CBF29479AE7FD0BF!599&authkey=!AJ95bkMp1xef4SA

 

[ImmortalWarrior]

Here's the pics. In the first pic you can easily identify the gap between the frame and the upper screen. In the 2nd pic is me pressing the top of the phone, you could see no gap at all in this pic.
https://skydrive.live.com/redir?resid=CBF29479AE7FD0BF!598&authkey=!AMPWNy2AO0OmgM4
https://skydrive.live.com/redir?resid=CBF29479AE7FD0BF!599&authkey=!AJ95bkMp1xef4SA

Well shucks... call the ****in president of the world because your cell phone casing flexes ever so slightly. News for you, mine does it too. I also don't give a sh*t.

 

[Tetegra]

Well shucks... call the ****in president of the world because your cell phone casing flexes ever so slightly. News for you, mine does it too. I also don't give a sh*t.

Yeah, I paid the money and I have the right to get a product in GOOD condition. If you don't care what quality of phone you get, why bothering get a new one?

 

[jsk0703]

I'm just throwing this out there but maybe that gap/flex is by design. That could be the way they pop off the screen if they need to service the phone.

 

[B T C]

My case also flexes in that area. I also have a circle of very small holes to the right of the headphone jack, like there might be a mic housed in that location. Personally, I don't see anything that looks like a defect in those pics. Maybe I just don't know what I'm looking for.

 

[steeleblue]

I'm not sure I would call it a design defect. But I have a red 920 (for 2 weeks) and mine has absolutely no give or click. It looks and feels like a uni-body. If it were me I would exchange it.

 

[lennyk1313]

No Clicking here.

 

[joeynox]

Cyan 920 and no clicky click from my phone
Sent from my RM-820_nam_att_100 using Board Express

 

[erzhik]

Well shucks... call the ****in president of the world because your cell phone casing flexes ever so slightly. News for you, mine does it too. I also don't give a sh*t.

That's not what matters. What matters is that sound will get louder over time because the screen is not secured properly. When my L900 had it, I also didn't give a crap. But after 30 days it got really loud.

 

[dogfish54]

Erzhik - maybe it's best to exchange it for an 8X, it seems you've not had good luck with Nokia

 

[thekonger]

Tetegra, am I missing something? All I see there is finger smudge, finger smudge, and different angle finger smudge.

Can you you use Photoshop and point out what the heck you are talking about?

 

[erzhik]

Erzhik - maybe it's best to exchange it for an 8X, it seems you've not had good luck with Nokia

That was happening on my 900. My 920 doesn't have that problem.

 

[ibuyufo]

You people should be concerned because this could be the entry point where all the dust is collecting in the front facing camera.

 

[thekonger]

You people should be concerned because this could be the entry point where all the dust is collecting in the front facing camera.

It might be if I had dust in my front lens, which I and 99% of 920 owners don't.

 

[blehblehbleh]

Tetegra how come it looks like your screen has a chunk of it shaved off?

 

[kevinn206]

I can say that this is a real problem. If you press your thumb on the phone speaker at the top with your index finger against the back, then you can see and hear the top front of the glass move with the pressure. It also makes a slight creaking sound. I just noticed this today and was about to post on this forum asking the same question. If you do this same pressure against any other areas of the phone, such as the bottom near the capacitive buttons, then you get a rock solid feeling; there's no movement.

I also see a tiny speck of dust underneath the screen about half an inch south of the front-face camera (it could also be a dead pixel, not sure). It's not very noticeable, but it's there. I spotted this speck of something today, although it could have been there since the beginning. It's possible that this speck of dust got in because of the gap between the body and the screen. Unfortunately, it's a 920 developer build, so I don't know how to exchange it, if it's possible at all.

The phone works fine, but I'm concerned about MORE dust getting underneath the screen and the ffc. I guess I just have to wait for iFixit to get the 920 teardown!

EDIT: I have the 920 developer build, which came only in black.

 

[Eugene Ladyzhenskiy]

I think this is an issue. The glossy colors don't do it. And my Cyan doesn't do it either. Every black version that I've seen does it.

 

[Jazmac]

Not a design defect. You have a defective device. Its going to happen with any of these products built in sweatshops.

 

[Major]

My black 920 has this issue. I didn't have my cyan phone long enough to find out if it had it. I solved the problem by not pressing down on the top of the phone. I do wonder, however, if this is what causes the rattling sound when the phone vibrates.

 

[alphonsohall]

Just got my 1st black l920 and, so far, i have no issues with it, there is no gap (as above), i read somewhere that they are made in mexico but mine was made in china (according to the box it came in).... i wonder if there is a quality control issue depending on the country of manufacture?