I am getting ready to return to android because audible.com is such a horrible platform. Yes, I need to bookmark every few minutes. Yes, I have to re-install from time to time. All the programming they did for badges - incredibly stupid waste of time. When you re-install, all that information gets zeroed out (wasn't anyone smart enough to make it server side information?). Why not spend time on building a fast and robust listening app. Can't see your files - another reason to go back to android. And, all files are stored on the phone, not an SD, so you can't keep much of a library in place. Call audible.com technical support, and they all say they know it is poorly designed software, and yes, they will take down your suggestions, but audible.com and microsoft are just giving the finger to the idea that wp apps should be competent and reliable.