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Back/Start Menu/Seach buttons not responding?

  • Thread starter Windows Central Question
  • Start date

Windows Central Question

I am not sure if its a software problem or a hardare problem but earlier today the bottom 3 buttons on my HTC Windows 8.1x just stopped working...and everytime I go into a screen....I cant get back....and I have to restart my phone.....

Any ideas/suggestions??

Thank you in advance



New member
Nov 12, 2012
A reboot fixes this?

To rule out software you should make a backup and then Reset your phone. Settings > about > reset your phone

If the problem persists, it is most likely hardware and you should seek repair.