Band 2 Push Notification Issue.

[KathyWinters]

Hello All,

I was wondering if anyone could give me a bit of advice on solving my issue. I have had my band 2 for about a week and it is connected to Android 5.1.1. I receive push notification and emails to my band 2 for about 15 minutes from when I power off and on my phone and that's it. It ignores everything after that. Powering off and on again on the phone only seems to fix the issue about 80% of the time for a few minutes.

I have factory reset the band several times ... Unpaired/Paired ... Uninstalled Microsoft health and I even went to the extremes of factory resetting my phone. I have tried everything ... It's so frustrating as I have fallen in love with the style and other applications but I just want it working as it should.

Any solutions would be much appreciated.

Kathy

 

[mahesham22]

It seems android is killing the background process for the microsoft health app, which is required to push the notifications to the band 2.

I guess, Someone who has better knowledge of Android can help further.