Blocked lumia 520

[Nosihle Sharon Cele]

Hi
anyone help my phone is blocked someone tried to put password and it blocked in such a way that it only shows keypad for emergrncy calls no other options atleast to put puk no?

 

[anon(7900571)]

hey nosihle ! welcome to wpcentral forums
you can try reading this article :- Trouble with your Nokia Windows Phone? Restore it with the official Software Recovery Tool | Windows Phone Central
[WARN]this will erase all your phone data , so remove your memory card , contact are always synced with your Microsoft id so after flashing your phone you can get them by entering the same Microsoft id [/WARN]