Bought a new Lumia 925 to replace my broken HTC 8x and now my computer won't recognize it

Auric Jarrel

New member
Jul 23, 2011
63
0
0
Visit site
I'm not entirely sure what to do. I plugged it in via usb and received no prompt on how it should sync the device. I checked the devices folder on the control panel and saw this
lumia925error.png
Tried running the troubleshooter to see if it would reinstall the drivers but no dice. What do I do now? Just run a complete hard reset on the phone and hope my computer recognizes it afterwards?
 

metalchick719

New member
Oct 4, 2012
2,353
1
0
Visit site
That's weird. I can relate in a way, because this has happened to me with my external hard drive before. Did you try connecting it to a different USB port? Sometimes that helps.
 

Members online

Forum statistics

Threads
322,551
Messages
2,242,247
Members
427,955
Latest member
gorly3